CQC report explained · a nursing home
What the CQC found at Five Rise Nursing Home
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured that the home was preventing infections through visitor controls, social distancing, safe admissions, protective equipment, testing, cleaning and outbreak arrangements.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Outstanding
- Are people treated with kindness and dignity?
- Responsive?
- Outstanding
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Outstanding
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, March 2021
Five Rise Nursing Home was inspected but not rated; inspectors found good infection prevention and control arrangements.
This was an announced, targeted inspection on 23 February 2021. It focused only on infection prevention and control during the coronavirus pandemic.
Inspectors found the home was clean and uncluttered. Hand sanitiser and personal protective equipment stations were available, staff were seen using suitable protective equipment, and infection control checks were described as robust.
Inspectors were assured about visitor safety, social distancing, admissions, testing, outbreak management and the infection control policy. The home was inspected but not rated, so this report does not give an overall quality rating.
Clean premises
The home was clean and uncluttered, allowing cleaning to be carried out effectively.
“The premises were clean and all areas were uncluttered so cleaning could take place effectively.” from the report
Protective equipment
Staff were seen wearing appropriate personal protective equipment, and protective equipment stations were available throughout the building.
“Staff were observed wearing appropriate PPE.” from the report
Infection control checks
The home had systems for regularly checking its infection prevention and control arrangements.
“The service had robust infection control auditing systems.” from the report
Inspectors raised no specific concerns in this report.
- 01How are staff using personal protective equipment now, and how do you check this?
- 02How do you test residents and staff for infections?
- 03What happens if there is an infection outbreak in the home?
- 04How do you keep visitors safe from catching or spreading infections?
- 05How often do you review and audit your infection prevention and control arrangements?
This was a targeted inspection of infection prevention and control only; the service was inspected but not rated and the other care quality areas were not assessed. This explanation was written from the published report of 13 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2019
Five Rise Nursing Home was rated Outstanding overall, with exceptionally caring, responsive and well-led care, and Good ratings for safety and effectiveness.
This was the home's first inspection since it registered. The visit was unannounced and took place over 17 September, 24 September and 21 October 2019. Inspectors spoke with people living there, relatives, staff and health professionals. They also observed care and checked care, medicines, recruitment and management records.
Inspectors found people were safe, received effective care and were supported by enough trained staff. Medicines, risks, infection control and the building were managed safely. The home was clean and people received their medicines when they should.
The strongest findings were about kindness, personal choice, activities and leadership. Inspectors described care as exceptionally caring and responsive. People were supported to keep relationships, follow their own routines, enjoy meaningful activities and receive personalised end of life care.
The overall Outstanding rating means inspectors found exceptional care across the service at that inspection. It does not guarantee that standards will stay the same, so families should still ask how the home is performing now.
Kind and respectful care
People and relatives consistently praised staff for their kindness, dignity and respect. Staff took time to understand people as individuals.
“Staff were exceptionally thoughtful which ensured people received person centred care.” from the report
Personalised support
Care plans included people's life histories, interests and preferences. Staff used this knowledge to respond to distress and changing needs in creative ways.
“The service provided an exceptionally personalised service for individual people that met their specific needs, preferences and wishes.” from the report
Activities and community links
People could take part in varied activities, outings and therapies that matched their interests. The home also helped people maintain friendships and wider community links.
“Activities were extremely creative, personalised and cleverly linked.” from the report
End of life support
Inspectors found end of life care exceptional. Care plans covered personal, cultural and religious needs, and families were supported with care and understanding.
“End of life care at the service was exceptional.” from the report
Strong leadership and improvement
The management team used audits, feedback and best-practice ideas to improve care. Staff described the team as supportive and approachable.
“A range of audits and checks were undertaken by the registered manager and these were extremely effective in maintaining safety and continuously developing this high performing service.” from the report
Inspectors raised no specific concerns in this report.
- 01What has changed since the 2019 inspection, and are the current ratings still reflected in the care being provided?
- 02How do you make sure there are enough staff at busy times, such as breakfast and lunch?
- 03How are activities planned around each person's interests, abilities and changing needs?
- 04How would you support my relative's cultural, religious or personal wishes, including at the end of life?
- 05How are relatives involved in care planning, reviews, complaints and decisions about changes to care?
This was the home's first comprehensive inspection and covered all five CQC questions, the building and the care provided. This explanation was written from the published report of 4 December 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Five Rise Nursing Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2019OutstandingSafe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
- September 2018
Registered with the Care Quality Commission on 20 September 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.