CQC report explained · a nursing home
What the CQC found at Fieldhead Park
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2017
Rated Good overall; inspectors found kind, responsive care, but the home Requires Improvement for safety.
Inspectors visited on 22 and 24 August 2017. The first visit was unannounced. They spoke with people living in the home, relatives and staff, observed care, and checked care records, recruitment files and management documents.
People said they felt safe and staff were available when needed. Medicines were generally given safely, but records for creams were not reliable. Some equipment risk assessments and emergency evacuation plans also needed more detail.
Inspectors found staff were trained, caring and respectful. People had choices about meals, routines and activities. Care plans were person-centred, complaints were investigated, and there was an experienced manager with regular checks in place.
The overall rating was Good. However, Safe was rated Requires Improvement. The other four areas were rated Good. The home was previously rated Good in November 2013.
Kind and respectful staff
People and relatives spoke positively about the staff. Inspectors saw staff treating people with kindness, maintaining privacy and offering choices.
“Without exception everyone told us the staff were kind and caring.” from the report
Activities and outings
People enjoyed a varied programme, including outings, games, exercise, performances and one-to-one activities.
“Without exception, people said that they took part in, and enjoyed, a wide range of activities and outings.” from the report
Person-centred care plans
The care plans reviewed included personal details about people's needs, preferences and routines. Staff were seen following this information.
“This showed that care planning was person centred and included details which were relevant to people's individual needs.” from the report
Staffing and recruitment
Inspectors found safe recruitment procedures and enough staff to meet people's needs. Staffing hours had also been increased in some support departments.
“The recruitment procedure was safe and there were adequate staff to meet people's needs.” from the report
Incomplete equipment risk assessments
needs fixingRisk assessments were not always in place for every item of equipment people used. A specialist chair initially had no individual risk assessment.
“However, there were not always risk assessments in place for each item of equipment used by people.” from the report
Creams records were unreliable
needs fixingRecords did not always show which creams had been applied, when they were applied or whether the records matched the prescribed cream. Staff training was arranged after this was raised.
“We found the procedure for the management of creams was not robust.” from the report
Emergency evacuation plans needed more detail
needs fixingSome personal evacuation plans did not explain routes from communal areas or fully describe the support a person might need in an emergency.
“However, the PEEP did not record evacuation routes from other areas, for example, if the person was in one of the communal area.” from the report
Quality checks missed safety issues
needs fixingThe home's audits did not identify the safety shortfalls found during the inspection. Inspectors recommended improving the governance system.
“However, the audits and reports had not identified the issues we have identified in the Safe section of this report.” from the report
- 01What changes have been made to the recording and checking of creams since the inspection?
- 02How do you make sure every piece of equipment a resident uses has an individual risk assessment?
- 03Do personal emergency evacuation plans now cover communal areas and the person's actual support needs?
- 04How do your current audits identify safety problems before they affect residents?
- 05How are families involved in reviewing and updating their relative's care plan?
This was a planned inspection covering all five CQC questions; the previous inspection in November 2013 rated the service Good. This explanation was written from the published report of 4 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Fieldhead Park
2 rated inspections over 3 years: the service has held its Good rating throughout.
- October 2017Goodcurrent ratingstayed GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- April 2012
Report published without a new overall rating.
- February 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 20 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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What to check when you visit
At least 100 live-in carers within about an hour of Kirklees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 86 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.