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CQC report explained · a nursing home

What the CQC found at Farthings Nursing Home

Goodpublished 26 June 2026, 3 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The latest report, explained

What inspectors found, May 2021

Inspected but not rated; inspectors found enough staff, good infection control and strong management during this targeted visit.

The inspection was unannounced and took place on 14 April 2021. One inspector spoke with a person living at the home, a relative, three staff members and the manager. Records, care plans, medicines procedures, infection control and quality checks were also reviewed.

The visit followed concerns about staffing, infection control, behaviour support, nutrition, staff training and quality checks. Inspectors found no evidence that people were at risk of harm. They found enough staff, effective use of protective equipment, detailed plans for nutrition and hydration, and regular management audits.

This was a targeted inspection, so the home was inspected but not rated. It did not change the previous overall rating of Good, published in November 2017. The inspectors only checked specific parts of Safe, Effective and Well-led, rather than the whole service.

What inspectors praised
  • Staffing

    Inspectors found that staffing levels and staff deployment met people's needs promptly. The home had not needed to use agency staff.

    “The provider ensured good levels and deployment of staff consistently met each person's needs in a timely way.” from the report
  • Infection control

    The home was clean and bright, had enough protective equipment, and inspectors were assured about its infection prevention arrangements.

    “We were assured that the provider was using PPE effectively and safely.” from the report
  • Management oversight

    The management team used regular audits to monitor safety and quality. Staff understood their roles and people and relatives spoke positively about the management.

    “The registered manager regularly completed a variety of audits to oversee quality assurance and maintain everyone's safety.” from the report
  • Nutrition support

    Care plans and risk assessments addressed malnutrition and dehydration. People were offered different meals and described enjoying their food.

    “The registered manager created detailed care plans and risk assessments to guide staff to mitigate the risk of malnutrition and dehydration.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01What staffing levels are currently in place, and how are shifts covered when staff are absent?
  2. 02How are people's risks of malnutrition and dehydration assessed and reviewed?
  3. 03What training do staff currently receive, and how do you check that they have the right skills?
  4. 04How are protective equipment, testing, visiting arrangements and infection control managed now?
  5. 05What is the current registration position of the new manager with CQC?

This was a targeted inspection of specific concerns within Safe, Effective and Well-led, including infection control; it did not assess the whole service or provide new ratings for every key question. This explanation was written from the published report of 1 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, November 2017

Farthings Nursing Home was rated Good; inspectors found kind, safe and personalised care across all five areas.

This was an unannounced comprehensive inspection on 17 October 2017. Inspectors observed care, spoke with people living at the home, relatives, visitors, staff and healthcare professionals, and checked care, medicine, staffing and building records.

The inspectors found that people were treated with kindness, dignity and respect. Staff understood people's needs and provided personalised support. The home had suitable staffing, safe medicine systems, relevant risk assessments and a clean, well-maintained environment.

People had choices about food and care. Their health, nutrition and hydration needs were monitored. Activities included group and one-to-one sessions, and people could raise complaints. The home had a registered manager, regular audits and meetings to monitor the service.

The overall rating was Good, and each of the five questions was also rated Good. The report says the home had remained Good since the previous inspection.

What inspectors praised
  • Kind and respectful care

    Inspectors saw staff being kind, patient and attentive. People said staff respected their dignity and treated them as individuals.

    “We observed staff providing support to people throughout our inspection visit. We saw they were kind and patient and treated people with dignity and respect.” from the report
  • Safe medicines and staffing

    Medicines were ordered, stored, administered and recorded safely. Staffing levels were monitored and increased when people's needs became greater.

    “During our inspection visit staffing levels were observed to be sufficient to meet the needs of people who lived at the home.” from the report
  • Personalised support

    Care plans covered people's needs, preferences, activities and communication. People were involved in decisions and encouraged to remain independent.

    “Care plans seen confirmed the service promoted people's independence and involved them in decision making about their care.” from the report
  • Good support with food and health

    People received choices of meals, snacks and drinks. Inspectors found that specialist dietary needs and healthcare needs were being addressed.

    “The support we saw provided was organised and well managed. The atmosphere throughout lunch was relaxed and unhurried with people being given sufficient time to enjoy their meal.” from the report
  • Activities and end-of-life care

    The home offered group and one-to-one activities. People's end-of-life wishes were recorded, and some people were supported to remain at the home.

    “People who lived at the home and their visitors told us they enjoyed a variety of activities which were organised for their entertainment.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How will you assess and update my relative's care plan, including their mobility, nutrition, communication and personal preferences?
  2. 02How do you make sure staffing levels remain sufficient if residents' needs increase?
  3. 03How will you support my relative's medicines safely, including recording each dose after it is given?
  4. 04What activities and one-to-one sessions would be available if my relative preferred to stay in their room or needed nursing care?
  5. 05How would you record and follow my relative's end-of-life wishes?

This was an unannounced comprehensive inspection covering all five key questions and the overall quality of the service. This explanation was written from the published report of 7 November 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Farthings Nursing Home

2 rated inspections over 2 years: the service has held its Good rating throughout.

  1. May 2021Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated

    Read what inspectors found at Farthings Nursing Home →

  2. November 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Farthings Nursing Home →

  3. November 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. September 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. August 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. February 2011

    Registered with the Care Quality Commission on 7 February 2011.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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