CQC report explained · a nursing home
What the CQC found at Fairwinds
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured about most infection control arrangements, including PPE, testing, visiting and admissions. They were not fully assured about cleanliness, the condition of some areas, or staff movement between units.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Outstanding
- This question was not assessed in this targeted inspection.
- Responsive?
- Outstanding
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, June 2021
Inspected but not rated; inspectors found good infection controls but were not fully assured about cleanliness and staff movement between units.
This was a targeted inspection about infection prevention and control during the coronavirus pandemic. It was announced and the report gives the visit date as 3 June 2021 on its front page and 4 June 2021 in the detailed section.
Inspectors were assured about visiting arrangements, PPE, testing, social distancing, admissions and the infection control policy. They also found risk assessments for people who might be more affected by COVID-19.
Inspectors were not fully assured that all areas were clean or well maintained enough to be effectively cleaned. They also had concerns about staff moving between units. A new manager had identified many of these issues, and the provider said some were addressed immediately.
The home was inspected but not rated. This means the report does not give an overall quality rating or a rated judgement for Safe.
Visiting arrangements
The home had arrangements to support relatives to visit while reducing infection risks.
“The home had systems in place to support relatives to visit their family members, minimising the risk of infection.” from the report
Testing and PPE
Staff testing was being carried out, including regular lateral flow tests, and signage guided staff on using PPE.
“COVID-19 tests for staff were being carried out in line with guidance.” from the report
Risk assessments
The home had considered the possible impact of COVID-19 on people and staff who might be at greater risk.
“Risk assessments were in place to consider and reduce any impact to people who used the service and staff who may be disproportionately at risk of COVID-19.” from the report
Most infection controls
Inspectors were assured about several important infection control arrangements, including admissions, PPE, testing and the policy.
“We were assured that the provider was using PPE effectively and safely.” from the report
Cleanliness and maintenance
needs fixingSome areas were not clean or well maintained enough to be effectively cleaned. The provider said many of these areas were addressed immediately after the inspection.
“We found areas of the service that were not clean or well-maintained to be able to be effectively cleaned.” from the report
- 01Which areas were found to be unclean or difficult to clean, and have all of them now been repaired or cleaned?
- 02How is staff movement between units controlled now to reduce the possible spread of infection?
- 03What did the full audit and action plan identify, and what work remains outstanding?
- 04What evidence can you provide of progress since the inspection, including the monthly updates sent to CQC?
- 05How are visits, staff testing, PPE and admissions being managed under the current arrangements?
This was a targeted inspection of infection prevention and control, focused mainly on Safe; the other four questions were not assessed and no overall rating was given. This explanation was written from the published report of 30 June 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Inspected but not rated; inspectors found good infection control arrangements, with some further resources signposted.
This was an announced inspection on 3 November 2020. It was part of a national review of infection prevention and control in care homes during the coronavirus pandemic.
Inspectors found that staff were using personal protective equipment correctly and taking part in COVID-19 testing. The home was clean, had extra checks and supplies of protective equipment, and used consistent staff teams to help limit infection spread.
The provider was supporting staff with training and supervision. Inspectors were assured about infection control, including visitors, social distancing, admissions, testing, hygiene and managing outbreaks. The service was inspected but not rated, so this report does not give an overall quality rating.
PPE and testing
Staff followed government guidance on protective equipment and took part in COVID-19 testing.
“Staff were seen to be following the current government guidance in relation to the personal protective equipment (PPE) being used” from the report
Clean environment
The home was clean and had extra checks to keep protective equipment available in important areas.
“The service was clean. Additional checks were put in place to ensure there was always a supply of personal protective equipment (PPE) available in all key areas.” from the report
Consistent staffing
The home used dedicated staff teams and consistent shifts to help reduce the possible spread of infection.
“Staff worked on shifts with the same staff to limit the potential spread of infection.” from the report
Staff support and training
The provider supported staff through supervision and training, including extra infection control training for delegated leads.
“The provider was committed to supporting staff through supervisions and training to ensure they were comfortable with the work they were carrying out.” from the report
Further development suggested
minorInspectors signposted the provider to resources to develop its infection control approach. The report does not explain which parts needed development.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01What changes, if any, have been made to infection prevention and control since the inspection?
- 02How do you now make sure there is always enough PPE in all key areas?
- 03How are residents and staff currently tested for COVID-19 or other infections?
- 04How are staff trained and supported in infection control, including delegated leads?
- 05What resources did inspectors signpost, and what action was taken in response?
This was an announced thematic inspection focused on infection prevention and control under Safe; the service was inspected but not rated and the other questions were not assessed. This explanation was written from the published report of 19 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Fairwinds
3 rated inspections over 5 years: the service has improved, from Good to Outstanding.
- June 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- March 2020Outstandingup from GoodSafe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good
- June 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 4 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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