CQC report explained · a residential care home
What the CQC found at Fairmead House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Risks were assessed, staffing was sufficient, medicines were managed safely and infection control procedures were robust.
- Effective?
- Good
- Staff were trained and skilled, people's needs were assessed and reviewed, and people were supported with food, drink and access to healthcare.
- Caring?
- Good
- Staff treated people with kindness, dignity and respect. People were involved in decisions and supported to develop skills and independence.
- Responsive?
- Good
- Care was personalised and based on people's needs and preferences. People were supported with communication, activities, relationships and complaints.
- Well-led?
- Good
- Inspectors found an open, inclusive and person-centred culture. Managers monitored quality, acted on feedback and worked with other services.
What inspectors found, May 2021
Rated Good; inspectors found safe, kind and person-centred care across all five areas.
This was the first inspection since the home was registered. One inspector visited on 15 April 2021. They spoke with people living there, relatives, staff, managers and a health professional. They also observed care and checked care, staffing, training, recruitment and management records.
The home provided accommodation and personal care for one person at the time of the inspection, although four other people lived there without needing personal care. Inspectors found people were safe, medicines were managed safely, staffing was sufficient and infection control arrangements were robust.
Inspectors found that people received effective, caring and personalised support. People were involved in decisions, supported to be independent, helped to keep in touch with relatives and encouraged to follow activities they enjoyed.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the home's first inspection, so there was no previous rating to compare with.
Personalised support
People had detailed care plans and were involved in decisions about their care and daily lives.
“People had very detailed care plans which guided staff in how to support them and the things that were important to them in their lives.” from the report
Respect and independence
Staff respected people's privacy, choices and dignity. They supported people to gain skills and take pride in their achievements.
“People's privacy, dignity and independence were respected and promoted.” from the report
Safety and infection control
Inspectors found safe medicines practice, enough staff and strong arrangements to reduce infection risks during the COVID-19 pandemic.
“The staff followed robust infection control procedures to reduce the risk of infection.” from the report
Family contact and activities
The home supported visits and helped people use technology to keep in touch with relatives when visits were restricted.
“When visiting was not possible, people were supported to use technology to contact their relatives.” from the report
Positive leadership
Managers promoted an open culture focused on people's choices, outcomes and continued improvement.
“The management team had developed a very positive culture which placed people at the centre of the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and review my relative's needs and care plan?
- 02How will you support my relative to make choices and develop or maintain their independence?
- 03How do you make sure staff have the training and skills needed for my relative's specific needs?
- 04How will you support contact with family and activities that are important to my relative?
- 05How do you monitor medicines, risks and infection control for people living in the home?
This was the first comprehensive inspection and covered all five key questions, but only one person was receiving personal care at the time; four other residents did not require personal care. This explanation was written from the published report of 29 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Fairmead House
Each visit the CQC has published, newest first, back to the day the home was registered.
- May 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2018
Registered with the Care Quality Commission on 3 December 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
9 live-in carers within about an hour of Westmorland and Furness
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.