CQC report explained · a residential care home
What the CQC found at Fairfield Residential Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home was preventing infection, using protective equipment safely, carrying out testing and managing possible outbreaks.
- Effective?
- Good
- This question was not assessed or rated in this inspection.
- Caring?
- Good
- This question was not assessed or rated in this inspection.
- Responsive?
- Good
- This question was not assessed or rated in this inspection.
- Well-led?
- Good
- This question was not assessed or rated in this inspection.
What inspectors found, March 2021
Inspected but not rated; inspectors found strong infection control measures during a coronavirus thematic review.
Inspectors visited the home on 3 March 2021 as part of a planned review of infection prevention and control in care homes. The visit was announced.
They found robust entrance checks, effective use of protective equipment, regular testing, thorough cleaning and social distancing. They were assured that the home had arrangements to prevent and manage infection outbreaks.
This was not a full inspection of the home. The overall service and Safe question were recorded as inspected but not rated, and no ratings were given for the other questions.
Clean surroundings
The home was described as very clean, with a detailed cleaning schedule followed by a dedicated domestic team.
“The home was spotlessly clean and a rigorous cleaning schedule was in place and followed by a dedicated domestic team.” from the report
Protective equipment
Staff had training in infection control and followed procedures for putting on and removing protective equipment. The home also had enough supplies.
“The provider ensured there was a sufficient stock of personal protective equipment (PPE) and the vetted supplier ensured it complied with the quality standards.” from the report
Testing and outbreak planning
People living at the home and staff were tested regularly. The home also had a detailed plan for dealing with an outbreak.
“Regular testing for Covid-19 was conducted for both people living at the service and the staff.” from the report
Keeping families in touch
The home supported contact between residents and relatives through technology and specially arranged face-to-face visits.
“The provider ensured people's relatives were able to stay in touch with people.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now?
- 02How are visitors currently checked and supported to avoid spreading infection?
- 03How often are people living at the home and staff tested when there is an infection concern?
- 04What arrangements are available for relatives to visit and keep in touch?
- 05When was the home's full CQC inspection and rating, and what has changed since then?
This was an announced thematic review focused on infection prevention and control during the coronavirus pandemic; it was not a full inspection and the service was not rated. This explanation was written from the published report of 17 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2018
Rated Good overall; inspectors found kind, safe and personalised care, with mixed views about food and activities.
Inspectors made an unannounced visit on 8 February 2018. They spoke with people living there, relatives, staff and a healthcare professional. They looked at care plans, staff records, medicines and other records, and observed care.
The home was rated Good in all five areas: safe, effective, caring, responsive and well-led. Inspectors found enough staff, safe medicines practice, suitable training and good links with health professionals.
People were treated with kindness, dignity and respect. Staff knew people well and supported their choices, independence, communication needs and activities. Most people liked the food, although some found it bland or repetitive, and one person wanted more activities.
The home had been rated Good at the previous inspection and remained Good. This means inspectors found the service met the expected standards in all five areas at this inspection.
Kind and respectful care
Staff knew people well and treated them with dignity, warmth and compassion. People and relatives were involved in decisions about care.
“Throughout the inspection we observed staff treating people with dignity, respect and compassion.” from the report
Safe staffing and medicines
Inspectors found enough staff to respond promptly to requests. Medicines records were accurate and staff were trained and checked as competent.
“There were sufficient staff to meet people's needs. One person said, "They're nearly always around when you want them [staff]".” from the report
Personalised support
Care records included people's histories, preferences, interests and communication needs. Staff adapted support to the individual.
“Care records contained details of people's personal histories, likes, dislikes and preferences and included people's preferred names, interests, hobbies and religious needs.” from the report
Quality monitoring
The home used audits, surveys and meetings to identify improvements. Inspectors found that changes to handover procedures had improved communication.
“The registered manager monitored the quality of service.” from the report
Mixed views about food
minorMost people liked the food and dietary needs were met. However, some people described meals as bland, tough or repetitive.
“It is a bit monotonous, a bit bland and a bit tough” from the report
Some people wanted more activities
minorThe home offered a range of activities, but at least one person said they would prefer more activities.
“I'd prefer more activities although we do have a lot of people who come in and keep us in action” from the report
- 01How would you adapt the meals if my relative found them bland, tough or repetitive?
- 02How would you make sure my relative has enough activities that match their interests?
- 03Can you explain how the building's layout would work for my relative's ability to mobilise independently?
- 04How will you keep us informed if my relative's needs or health change?
- 05How are care plans and risk assessments reviewed when someone's needs change?
This was an unannounced inspection that considered the overall quality of the home and all five CQC questions. This explanation was written from the published report of 14 March 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Fairfield Residential Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2013
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- April 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 30 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Oxfordshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 32 can care for a couple. 12 years' experience on average.
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.