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CQC report explained · a residential care home

What the CQC found at Enbridge House Care Home

Requires improvementpublished 10 August 2022, 4 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Enbridge House Care Home.

The story over the years

Every inspection of Enbridge House Care Home

5 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. August 2022Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. February 2022Requires improvementup from Inadequate
    Safe: Requires improvementWell-led: Requires improvement
  3. August 2021Inadequatedown from Good
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  4. April 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. September 2016Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. April 2026

    Registered with the Care Quality Commission on 2 April 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Care at home

26 live-in carers within about an hour of Hampshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 23 can care for a couple. 14 years' experience on average.

Kinga C.
1 review
From £1,295 a week, 10 years caring
Based about 22 minutes from Hampshire
Kimberly G.
1 review
From £1,190 a week, 10 years caring
Based about 29 minutes from Hampshire. Can care for a couple
Prisca S.
2 reviews
From £1,400 a week, 14 years caring
Based about 31 minutes from Hampshire. Can care for a couple
Vimbai P.
1 review
From £1,201 a week, 2 years caring
Based about 34 minutes from Hampshire. Can care for a couple
“I cannot recommend Prisca highly enough, she is one in a million.”
Emily B., about Prisca S.
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Roderick N., about Jaison M.
See live-in carers near HampshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.