CQC report explained · a residential care home
What the CQC found at 1a Upper Brighton Road
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured that the home was following safe infection prevention and control procedures. They found suitable arrangements for testing, isolation, cleaning, visitors and protective equipment.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Outstanding
- This area was not assessed in this targeted inspection.
- Well-led?
- Outstanding
- This area was not assessed in this targeted inspection.
What inspectors found, February 2021
Elysium Care Partnerships Limited - 1a Upper Brighton Road was inspected but not rated; inspectors found strong infection control measures.
This was an announced, targeted inspection on 4 February 2021. It looked only at infection prevention and control during the coronavirus pandemic.
Inspectors found measures to reduce infection risks. Visitors were restricted and managed safely. Staff used protective equipment correctly, the home was clean, and people and staff were routinely tested.
The home had plans for outbreaks and staff shortages. Inspectors were assured that infection risks were being managed, but this inspection did not give an overall quality rating.
Visitor safety
Non-essential visits were restricted, while essential visitors had to arrange visits, test where needed, clean their hands and wear protective equipment.
“All essential visitors to the care home had to pre-arrange their planned visit and on arrival were required to have a COVID-19 test” from the report
Protective equipment
Inspectors saw managers and staff using protective equipment correctly. Staff had received infection control training and supplies were adequate.
“We saw managers and staff wore their PPE correctly throughout our inspection.” from the report
Cleaning
The home was clean and had detailed schedules for regularly cleaning frequently touched surfaces and communal areas.
“The care home was clean. There were detailed records kept of staffs new cleaning schedules” from the report
Testing and outbreak planning
The home was routinely testing people and staff and had plans for outbreaks and staff shortages.
“A 'whole home testing' regime was being operated at the service.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now for essential and non-essential visitors?
- 02How are people and staff tested now, and what happens if someone tests positive or shows symptoms?
- 03How often are frequently touched surfaces cleaned, and how is this checked?
- 04What is the current policy on staff vaccination and protective equipment during personal care?
- 05What is the current plan if there is an outbreak or staff shortage?
This was an announced targeted inspection of infection prevention and control practices only; it was inspected but not rated and did not assess the other four questions. This explanation was written from the published report of 27 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2018
London Care Partnership - 1a Upper Brighton Road: Rated Outstanding; inspectors found highly person-centred care, strong activities and excellent leadership.
This was an unannounced inspection over three days in September 2018. Inspectors spoke with people, staff, relatives, friends and healthcare professionals. They observed care and checked records, care plans, policies and quality systems.
The home supports up to nine younger people with learning disabilities or autism. Inspectors found that people had made significant progress, enjoyed a wide range of activities and were supported to build independence, relationships and new skills.
Safe, effective and caring were rated Good. Responsive and well-led were rated Outstanding. The overall rating was Outstanding. This was the first inspection since the home was registered.
Individual progress
The home helped people make meaningful progress in independence, communication, mobility and managing behaviours that had previously put them or others at risk.
“Their lives were massively impacted in a positive way by the move which was reflected in their progress, personal achievements and opportunities to try new experiences.” from the report
Wide choice of activities
People chose from many recreational, educational and community activities. Staff adapted activities to people's communication, sensory and anxiety needs.
“The young people benefited from a wide and varied range of activities, in the community, at home and further afield.” from the report
Skilled staff
Staff received detailed training and knew people's needs, preferences and communication methods well. Inspectors saw this knowledge used in calm and supportive care.
“The quality of the training was reflected in the exceptional care practices staff demonstrated and followed throughout our visit.” from the report
Strong leadership
The management team was approachable and encouraged feedback from people, relatives and staff. Quality checks covered the service and were used for ongoing improvement.
“The culture of the service, staff and organisation was open, progressive and transparent.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you make sure activities continue to reflect my relative's interests, communication needs and changing abilities?
- 02How are risks reviewed when someone wants to try a new activity or develop more independence?
- 03What training will the staff supporting my relative have in autism, learning disabilities, communication and behaviour support?
- 04How will my relative and our family be involved in reviewing and updating the care plan?
- 05How can my relative raise a concern or complaint, including if they communicate without speech?
This was the first unannounced inspection since registration and it assessed all five CQC questions, with ratings given for the overall service and each question. This explanation was written from the published report of 14 December 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 1a Upper Brighton Road
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2018OutstandingSafe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding
- September 2017
Registered with the Care Quality Commission on 26 September 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
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At least 100 live-in carers within about an hour of Kingston upon Thames
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 11 years' experience on average.
“Without his support we wouldn't have been able to navigate bringing and keeping Dad at home.”
“We cannot speak highly enough of the care that Angelique gave, and would recommend her to anyone else needing a live-in carer.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.