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CQC report explained · a nursing home

What the CQC found at Elmstead House

Goodpublished 5 December 2018, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Elmstead House.

The story over the years

Every inspection of Elmstead House

4 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. December 2018Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. October 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. March 2017Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Inadequate
  4. January 2016Inspected but not rated
    Safe: Inspected but not ratedEffective: Inspected but not rated
  5. August 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  6. July 2024

    Registered with the Care Quality Commission on 9 July 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

Care at home

At least 100 live-in carers within about an hour of Barnet

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,300 a week. 83 can care for a couple. 12 years' experience on average.

“The quality of life that she's given my parents has been priceless. The peace of mind she's given my sisters and I, through a very difficult time, has been invaluable.”
John M., about Liliana S.
“Folasade is really kind, patient and respectful, has a fantastic sense of humour and such a positive outlook on life.”
A previous client, about Folasade A.
See live-in carers near BarnetProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.