CQC report explained · a residential care home

What the CQC found at Ella McCambridge

Requires improvementpublished 28 December 2023, 2 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Ella McCambridge.

The story over the years

Every inspection of Ella McCambridge

7 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

December 2023Requires improvementcurrent ratingup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
April 2023Inadequate
Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
January 2022Inspected but not rated
Safe: Inspected but not rated
January 2021Inspected but not rated
Safe: Inspected but not rated
November 2020Inspected but not rated
Safe: Inspected but not rated
September 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2019Goodup from Requires improvement
Safe: GoodWell-led: Good
September 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
September 2017Requires improvementdown from Good
Safe: GoodEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
August 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
February 2024
Registered with the Care Quality Commission on 7 February 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

36 live-in carers within about an hour of Newcastle upon Tyne

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,160 a week. 30 can care for a couple. 10 years' experience on average.

Evelyn S.

2 reviews

From £1,050 a week, 16 years caring

Based about 5 minutes from Newcastle upon Tyne. Can care for a couple

Margaret I.

1 review

From £1,204 a week, 2 years caring

Based about 11 minutes from Newcastle upon Tyne

David R.

2 reviews

From £1,120 a week, 15 years caring

Based about 12 minutes from Newcastle upon Tyne. Can care for a couple

Sithembiso S.

1 review

From £924 a week, 20 years caring

Based about 23 minutes from Newcastle upon Tyne. Can care for a couple

“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”

Judith W., about Petty Tutsirai C.

See live-in carers near Newcastle upon TyneProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.