CQC report explained · a residential care home
What the CQC found at Edwardian
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2018
Edwardian was rated Good; inspectors found safe, kind and personalised care, with a small medicines-record issue fixed during the visit.
Inspectors visited on 8 February 2018 without telling the home in advance. They spoke with five people living there, a relative, staff and managers. They reviewed two care plans, three staff files, medicines and other records.
The home supported nine people. Inspectors found clear care plans, enough staff, safe medicines practices and suitable checks to protect people from abuse and risks in the building. Staff knew people well and supported their health, choices, independence and relationships.
People appeared relaxed and comfortable with staff. Inspectors found the home homely, clean and well run. The service had been rated Good at its December 2015 inspection and remained Good in all five areas at this inspection.
Personalised communication
Care plans explained how people communicated through behaviour, gestures and body language when they could not always speak about their needs.
“For those people who were not always able to express their needs and wishes verbally or when a person had declining mental health, staff had detailed information about the behaviours, gestures and body language people would display to communicate their needs or emotions.” from the report
Kind relationships
Inspectors saw natural, respectful interactions. People appeared relaxed and comfortable with staff who knew them well.
“The atmosphere at the home was homely, relaxed and nurturing.” from the report
Choice and independence
People chose how to spend their time, helped with food and were encouraged to keep using their skills.
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.” from the report
Strong management
The home used audits, meetings and feedback to check quality and plan improvements. Staff described managers as supportive and approachable.
“Quality assurance audits were embedded to ensure a good level of quality was maintained.” from the report
Cleaning product preference
minorOne person said they were concerned that pine disinfectant was no longer used in their bathroom. Inspectors still found the home clean and tidy.
“The home is clean and tidy, but I have a concern over the fact that pine disinfectant is not used in my bathroom for cleaning anymore.” from the report
- 01How are medicines storage temperatures recorded now, and what happens if a temperature is outside the safe range?
- 02How will you learn how my relative communicates if they cannot always express their needs verbally?
- 03How can residents choose meals, activities and how they spend their day?
- 04How do you support residents to stay independent while providing help when needed?
- 05How are relatives involved in care plan reviews and kept informed about changes?
This was an unannounced inspection covering all five quality areas, including care, medicines, staffing, records, the premises and how the home was managed. This explanation was written from the published report of 7 March 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Edwardian
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2015
Report published without a new overall rating.
- May 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- July 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- July 2011
Registered with the Care Quality Commission on 18 July 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
45 live-in carers within about an hour of Stockton-on-Tees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,190 a week. 40 can care for a couple. 10 years' experience on average.
“I found Alison to be kind , caring helpful concencious... Alison has a heart of gold”
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.