CQC report explained · a residential care home
What the CQC found at Edgar Street Residential Home
Rated Outstanding: inspectors found the home performing exceptionally well.
What inspectors found, February 2022
Edgar Street Residential Home was inspected but not rated; inspectors found good infection control arrangements during a targeted COVID-19 inspection.
Inspectors visited on 25 January 2022. The visit was announced and focused on infection prevention, visiting arrangements and whether COVID-19 staffing pressures affected care.
They found up-to-date COVID-19 policies, infection control checks, staff training and access to protective equipment. Testing was in place for residents and staff, and the home checked visiting professionals' vaccination status.
People were supported to work, take part in activities and see family and friends. Their health was monitored and healthcare support was obtained when needed. The service was inspected but not rated, so this report does not provide an overall quality rating.
Infection control oversight
The home carried out infection control audits and kept its COVID-19 policies, procedures and risk assessments up to date.
“Infection prevention and control audits took place which ensured the registered manager had oversight of all aspects of infection control.” from the report
Testing and healthcare
Regular COVID-19 testing was in place, and people's health was monitored with healthcare support obtained when needed.
“People's health and well-being was monitored and appropriate healthcare support obtained as needed.” from the report
Keeping people connected
People were supported to work, take part in activities outside the home and visit family and friends.
“People living in the home were supported to go to work, undertake social activities outside the home and visit with friends and family.” from the report
Protective equipment and training
Staff had infection control training and access to personal protective equipment.
“Staff had been trained in infection prevention and control and had access to PPE.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing COVID-19 testing for residents and staff?
- 02What happens if a resident or staff member tests positive?
- 03How are visits from family and friends currently arranged?
- 04Have there been any recent staffing pressures, and how are these being managed?
- 05How do you check vaccination or exemption status for visiting professionals?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 17 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2017
Rated Good overall, with Outstanding caring; inspectors found personalised support, safe care and strong leadership.
This was an announced inspection on 18 September 2017. One inspector spoke with people living in the home, staff, the manager and a visiting health professional. They observed care and checked care records, medicines records, staff files, training records and management checks.
The home supported six women with learning disabilities. Inspectors found enough suitably recruited staff, safe medicines arrangements, detailed risk assessments and a clean environment. Staff had the training and support they needed, and people received help with food, health appointments, activities and independent living.
Caring was rated Outstanding. Inspectors saw kind and respectful relationships, and examples of staff supporting people to achieve important personal goals. Safe, effective, responsive and well-led were all rated Good. The previous inspection in June 2015 found the service met all the regulations reviewed.
Promoting independence
People were involved in their care and supported to do things for themselves. Staff aimed to provide help without taking over.
“Staff don't take over. They encourage us to do things for ourselves.” from the report
Personalised support
Care plans included detailed information about people's lives, needs and preferences. Staff worked with health professionals to understand complex needs and adapt support.
“People's care plans were personalised and contained detailed information to enable staff to meet their identified care needs.” from the report
People have a voice
People were central to decisions about the home and could suggest changes to their care records. Regular house meetings gave them a say in how the home was run.
“Service users have an input into all decisions; it's their home.” from the report
Safe staffing and medicines
Inspectors found enough staff, safe recruitment and suitable checks on medicines. A change to night staffing had received positive feedback from people and staff.
“We noted the impact of this change had been reviewed in July 2017 and that feedback from staff and people who used the service was positive.” from the report
Liberty safeguards awaiting assessment
needs fixingTwo applications for authorisation of restrictions were awaiting assessment by the local authority. The manager was monitoring the restrictions and updating the local authority when circumstances changed.
“The registered manager told us they had submitted DoLS authorisation requests for two people who lived in the home, for whom there were some restrictions in place in order to ensure they received the care they required; these were still awaiting assessment by the local authority.” from the report
- 01What is the current position on the two DoLS applications that were awaiting local authority assessment?
- 02What restrictions are currently in place, and how are they reviewed to make sure they remain necessary and proportionate?
- 03How has the change to two staff on duty at night affected support for residents?
- 04Can residents continue to check and suggest changes to their electronic care records?
- 05How are residents involved in choosing staff and making decisions about the running of the home?
This was an announced inspection covering all five CQC questions and the overall rating, using observations, discussions and checks of care, medicines, staff and management records. This explanation was written from the published report of 14 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Edgar Street Residential Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Edgar Street Residential Home →
- October 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good
Read what inspectors found at Edgar Street Residential Home →
- August 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- April 2011
Registered with the Care Quality Commission on 14 April 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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85 live-in carers within about an hour of Lancashire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 78 can care for a couple. 11 years' experience on average.
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.