CQC report explained · a residential care home
What the CQC found at Dunniwood Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, June 2021
Rated Good; inspectors found safe, well-managed care and effective infection control during the focused inspection.
The unannounced inspection took place on 12 May 2021. One inspector reviewed records, spoke with four people and nine staff, observed care, and checked medicines, staffing, recruitment and infection control.
The inspectors found people were protected from abuse and avoidable harm. Risks were assessed, medicines were given as prescribed, staffing was sufficient, and infection control arrangements were suitable during the COVID-19 pandemic.
The home had effective checks on quality and safety. The overall rating stayed Good, the same as at the previous inspection published in March 2018. This inspection only looked at Safe and Well-led, so the other ratings were carried forward from the earlier comprehensive inspection.
Safe medicines management
People received their medicines as prescribed. Staff were trained and their practice was checked regularly.
“People received their medicines as prescribed and this was confirmed by their medication administration records.” from the report
Enough staff
Inspectors found there were enough staff to meet people's needs. Staff responded promptly and compassionately.
“We observed that staff were not rushed and responded promptly and compassionately to people's requests for support.” from the report
Infection control
The home had suitable infection control procedures, PPE and testing arrangements during the pandemic.
“The provider had managed the current pandemic well and implemented effective procedures.” from the report
Good management checks
Managers used audits and action plans to monitor the service and improve care.
“There were effective governance systems in place to audit the quality of the service.” from the report
Open culture
Staff described a supportive team and said they could raise concerns with managers.
“The service had an open, positive culture.” from the report
Change to medicine records
minorThe home was moving from paper to electronic medicine records. Inspectors found some confusion about where staff should sign, although no signatures were missed.
“Whilst no signatures were missed this had created some confusion in regard to signing the MAR on paper or electronically within the care plan.” from the report
- 01Has the move from paper to electronic medicine records been completed, and how do you prevent confusion about where staff should sign?
- 02How do you use the dependency tool to check that staffing levels continue to meet people's needs?
- 03How are falls, accidents, incidents and safeguarding concerns reviewed, and what changes have resulted from them?
- 04How do you keep families informed when visiting guidance or infection control arrangements change?
- 05What were the latest ratings and findings for Caring, Effective and Responsive at the previous comprehensive inspection?
This was an unannounced focused inspection of Safe and Well-led only; the other ratings were carried forward from the previous comprehensive inspection. This explanation was written from the published report of 4 June 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured that infection control was safe during a coronavirus outbreak.
This was a targeted, announced inspection on 27 November 2020. It looked only at infection prevention and control during a coronavirus outbreak.
Inspectors found that the home worked with the local authority infection control team and other health professionals. They were assured that testing, isolation, personal protective equipment and cleaning arrangements were in place.
The home helped people keep in touch with family and friends. The inspection did not give an overall quality rating, or ratings for most of the five areas CQC normally considers.
Managing the outbreak
The home used government testing and worked with infection control specialists and other health professionals to manage the outbreak.
“The service worked with the local authority infection, prevention and control (IPC) team and other health professionals in managing the outbreak.” from the report
Clean environment
Inspectors found the home clean, with regular cleaning and clear reminders about infection control.
“The home was clean and had regular cleaning regimes in place.” from the report
Hand hygiene
Hand sanitiser was easy to find and staff used it frequently.
“Hand sanitising points were readily accessible throughout the home and staff used these frequently.” from the report
Family contact
The home supported people to keep in touch with family members and friends during the outbreak.
“Staff ensured people using the service could maintain links with family members and friends.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you currently test people living here and staff for infections?
- 02How do you manage visitors and help residents keep in touch with family and friends during an outbreak?
- 03How do you make sure there is enough personal protective equipment for staff?
- 04How often are shared areas cleaned, and how are staff reminded about hand hygiene?
- 05Can I see the latest full CQC ratings for care areas that this targeted inspection did not assess?
This was a targeted inspection of infection prevention and control during a coronavirus outbreak; the other care areas were not assessed and the service was not rated overall. This explanation was written from the published report of 17 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Dunniwood Lodge
4 rated inspections over 5 years: the service has improved, from Requires improvement to Good.
- June 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2020Inspected but not ratedSafe: Inspected but not rated
- March 2018Goodup from Requires improvementSafe: GoodWell-led: Good
- January 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- March 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- July 2015
Registered with the Care Quality Commission on 20 July 2015.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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92 live-in carers within about an hour of Doncaster
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 77 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“I can honestly say without Petros I don't believe he would have lived an extra 2 years”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.