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CQC report explained · a nursing home

What the CQC found at Drovers Call Care Home

Inadequatepublished 23 December 2023, 2 years ago

Rated Inadequate: inspectors found the home performing badly and the CQC has taken enforcement action.

The five questions inspectors ask
Safe?
Inadequate
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Inadequate
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Inadequate
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Drovers Call Care Home.

The story over the years

Every inspection of Drovers Call Care Home

9 rated inspections over 9 years: the service has slipped, from Requires improvement to Inadequate.

  1. December 2023Inadequatecurrent rating
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  2. March 2022Inspected but not rated
    Safe: Inspected but not rated
  3. May 2021Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  4. December 2020Inspected but not rated
    Safe: Inspected but not rated
  5. August 2019Goodstayed Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. January 2017Goodup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  7. January 2016Requires improvementstayed Requires improvement
    Safe: Requires improvement
  8. January 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementCaring: Requires improvementWell-led: Requires improvement
  9. October 2015Requires improvementstayed Requires improvement
    Safe: Requires improvement
  10. August 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementCaring: Requires improvementWell-led: Requires improvement
  11. April 2015Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  12. March 2026

    Registered with the Care Quality Commission on 23 March 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

Care at home

9 live-in carers within about an hour of Lincolnshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

8 can care for a couple. 10 years' experience on average.

“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
Julie V., about Martin G.
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Scot H., about Magdalena B.
See live-in carers near LincolnshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.