CQC report explained · a nursing home

What the CQC found at Dovehaven Lodge

Goodpublished 13 May 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Dovehaven Lodge.

The story over the years

Every inspection of Dovehaven Lodge

3 rated inspections over 2 years: the service has improved, from Requires improvement to Good.

May 2023Goodcurrent ratingstayed Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
November 2022Good
Safe: GoodWell-led: Good
March 2022Inspected but not rated
Safe: Inspected but not rated
September 2021Requires improvement
Safe: Requires improvementWell-led: Requires improvement
May 2025
Registered with the Care Quality Commission on 22 May 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

85 live-in carers within about an hour of Lancashire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 78 can care for a couple. 11 years' experience on average.

Ayoade A.

1 review

From £1,078 a week, 4 years caring

Based about 6 minutes from Lancashire. Can care for a couple

Don M.

1 review

From £1,204 a week, 6 years caring

Based about 10 minutes from Lancashire. Can care for a couple

Sheridan W.

1 review

From £1,610 a week, 23 years caring

Based about 14 minutes from Lancashire. Can care for a couple

Tracy O.

1 review

From £1,260 a week, 25 years caring

Based about 23 minutes from Lancashire. Can care for a couple

“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”

Simon W., about Ncebakazi V.

“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”

Jackie S., about Tracy O.

See live-in carers near LancashireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.