CQC report explained · a residential care home
What the CQC found at Dove Valley Mews
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2023
Dove Valley Mews was rated Good overall; inspectors found safe, kind and personalised care, with some repairs taking too long.
Inspectors visited the home on 24 January 2023 and completed further inspection work until 6 February. They spoke with people living there, staff, a visiting professional and relatives. They also reviewed care plans, medicines records, staff recruitment and supervision records, and management information.
The home supports up to six people with learning disabilities and complex needs. Inspectors found enough suitably checked staff, safe medicines systems, personalised support and good access to health care. People were treated with kindness and respect, supported to make choices, and helped to take part in activities at home and in the community.
The building was well maintained overall, but some repairs by external contractors took too long. The CQC made a recommendation that the home improve its arrangements for repairs. All five areas were rated Good. This means inspectors found consistently good outcomes and care, but not the highest rating of Outstanding.
Choice and independence
People were supported to make choices and live as independently as possible. Staff used the least restrictive approach and acted in people's best interests.
“People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests” from the report
Personalised support
Care records included people's preferences, communication needs and changing support needs. Staff knew people well and adapted their approach.
“Support plans were detailed, reviewed regularly, and were person-centred, containing people's likes, dislikes and preferences.” from the report
Skilled partnership working
Staff worked with health professionals and acted on advice to support people's health and wellbeing, including for complex needs.
“The staff team are very confident and competent in supporting some of the most complex individuals.” from the report
Kind and respectful care
Inspectors saw staff interacting positively with people. Relatives and professionals also spoke positively about the care and staff approach.
“Staff showed kindness, respect and warmth to people living at the home.” from the report
Delays with external repairs
needs fixingSome repairs took too long to complete. This meant alternative arrangements had to remain in place for extended periods, and inspectors recommended more responsive repair arrangements.
“the time for some repairs to be completed by external contractors resulted in alternative arrangements needing to be in place for extended periods of time.” from the report
- 01Which repairs were delayed during the inspection, and have all of them now been completed?
- 02What arrangements are in place if an important repair cannot be completed quickly?
- 03How are each person's communication needs and preferences kept up to date in their support plan?
- 04How are medicines reviewed to avoid unnecessary or excessive medication?
- 05How will the home involve relatives and health professionals if a person's needs change?
This was the first rated inspection of the newly registered home and covered all five CQC questions, including infection prevention and control, the premises and care provided. This explanation was written from the published report of 4 March 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2023
Inspected but not rated; inspectors found the home safe and well-led, but this was a focused inspection.
This was the first inspection since the home registered in 2019. The inspection took place in July and August 2020, with a visit on 30 July. One inspector spoke with staff, a resident, relatives and a representative, and reviewed care, medicines, recruitment and management records.
The inspectors looked only at safety and leadership. They found people were safe, medicines were managed safely, staffing levels were sufficient and recruitment checks were in place. Care plans and risk assessments gave staff information about people's needs and how to reduce harm.
The inspectors also found the home was well-led. People and staff were involved in decisions and surveys, managers were available, and quality checks were used to identify and make improvements.
The home was not given an overall rating. Safe and well-led were both marked 'Inspected but not rated'. Effective, caring and responsive were not assessed during this focused inspection.
Safety planning
Care records contained risk assessments covering areas such as mobility, personal care, medicines and equipment. Staff had instructions to reduce the risk of harm.
“Care plans provided instructions to staff to reduce the likelihood of harm to people when being supported.” from the report
Safe staffing and medicines
There were enough staff, recruitment checks were in place and staff had practical medicines training with competency checks.
“There were enough staff to ensure people received safe care.” from the report
Choice and independence
People were involved in everyday decisions and were supported to build skills, make choices and become more independent.
“People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.” from the report
Open management
People and staff said managers were approachable and available. Feedback and quality checks were used to improve the service.
“The management team made themselves easily available to people using the service, relatives and staff.” from the report
Inspectors raised no specific concerns in this report.
- 01What has changed at the home since the inspection visit in 2020?
- 02How are medicines training and staff competency checks kept up to date?
- 03How would staff manage this person's known risks, anxieties or behaviours?
- 04How will the person be involved in decisions about meals, activities and daily routines?
- 05How are incidents, care plan reviews and feedback used to make improvements?
This was a focused inspection of Safe and Well-led only; the other three key questions and the overall rating were not assessed. This explanation was written from the published report of 2 March 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Dove Valley Mews
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2023Inspected but not ratedSafe: Inspected but not ratedWell-led: Inspected but not rated
- September 2019
Registered with the Care Quality Commission on 6 September 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 99 live-in carers within about an hour of Barnsley
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Ivy was very kind and gentle in all her dealings with my late mother. They got on very well and were able to share a joke and a laugh.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.