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CQC report explained · a residential care home

What the CQC found at Dimensions Somerset Pendean Court

Requires improvementpublished 22 June 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Dimensions Somerset Pendean Court.

The story over the years

Every inspection of Dimensions Somerset Pendean Court

2 rated inspections over a year: the service has held its Requires improvement rating throughout.

  1. June 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. November 2022Requires improvement
    Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  3. December 2024

    Registered with the Care Quality Commission on 3 December 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

10 live-in carers within about two hours of Cornwall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,200 a week. 8 can care for a couple. 12 years' experience on average.

Nicola H.
3 reviews
From £980 a week, 23 years caring
Based about 105 minutes from Cornwall. Can care for a couple
Klaudia S.
1 review
From £1,120 a week, 18 years caring
Based about 111 minutes from Cornwall. Can care for a couple
Leigh W.
From £1,120 a week, 11 years caring
Based about 19 minutes from Cornwall
Helen H.
From £998 a week, 11 years caring
Based about 51 minutes from Cornwall. Can care for a couple
“He had been a little anxious before she arrived, but has since stated that he would be very happy for her to care for him again”
Karen S., about Nicola H.
See live-in carers near CornwallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.