CQC report explained · a nursing home
What the CQC found at Derwent Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Inspected but not rated; inspectors found generally good infection controls, but not all staff had recent infection control training.
This was an unannounced, targeted inspection on 15 February 2022. It focused on infection prevention and control during a COVID-19 outbreak, and on whether staffing pressures affected people.
Inspectors found the home was visibly clean. It used cleaning schedules, provided infection control information in written and visual formats, and followed guidance for safe visiting, testing, masks and personal protective equipment.
There was one shortfall. Not all staff had completed recent infection control training, which increased the risk of care not being provided safely. The provider acted immediately after inspectors raised this and completed the training.
Clean environment
The home was visibly clean and used cleaning schedules to show that cleaning was taking place.
“The service was visibly clean, and the domestic staff had completed cleaning schedules to evidence the cleaning was taking place.” from the report
Clear infection information
People received infection prevention information in more than one format, including written and visual information.
“People were provided with information about infection prevention control (IPC) in a range of formats which included written and visual.” from the report
Safe visiting arrangements
The home followed government guidance for visits during the outbreak, including masks and evidence of a negative lateral flow test.
“The provider followed current government's guidance on visiting care homes.” from the report
Support during isolation
During the outbreak, people were supported to isolate while their emotional wellbeing was considered.
“During the active COVID- 19 outbreak, people were supported to isolate, considering their emotional wellbeing.” from the report
Incomplete recent training
seriousNot all staff had completed recent infection prevention and control training. Inspectors said this increased the risk of staff not providing care safely, although the provider took immediate action afterwards.
“Not all staff had completed recent infection and prevention control (IPC) training. This increased the risk of staff not providing care to people safely.” from the report
- 01Have all staff now completed recent infection prevention and control training?
- 02How do you check that infection control training stays up to date?
- 03What happens if there is another infection outbreak, and how will residents be supported emotionally while isolating?
- 04How are visitors checked for masks, testing and vaccination or exemption requirements?
- 05How do you monitor staffing pressures during COVID-19 or other outbreaks?
This was an unannounced targeted inspection of infection prevention and control during a COVID-19 outbreak, with questions about staffing pressures; it was not a full service inspection and the service was not rated. This explanation was written from the published report of 10 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, August 2020
Derwent Lodge was inspected but not rated; inspectors found good infection control measures during the COVID-19 pandemic.
Inspectors visited on 6 August 2020. This was an announced, targeted inspection during the coronavirus pandemic. It looked only at infection prevention and control in the home.
Inspectors were assured that the home was using protective equipment safely, following shielding and social distancing rules, and accessing testing for people and staff. They also found suitable cleaning, hygiene and outbreak measures.
The home had increased activities to reduce isolation and had introduced a safer system for visits. People were given information in written and visual formats, and staff had risk assessments and access to wellbeing support.
Protective equipment
There was enough protective equipment and staff were using it appropriately.
“The provider had ensured there was enough supply of personal protective equipment and we saw staff used this appropriately.” from the report
Infection control
The home had changed cleaning products and used steam cleaning to reduce infection risks.
“Cleaning products had been changed to meet the new infection control and steam cleaning was used to further reduce the risks.” from the report
Support for people and staff
People received information in different formats. Staff at higher risk were assessed and could access wellbeing support.
“Risk assessments had been completed to consider any staff who maybe at higher risk and measures were in place to support them.” from the report
Activities and visiting
Activities had increased to help reduce isolation, and a safer visiting system was in place.
“Activities within the service had been increased and promoted to reduce people's risk of isolation.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you now make sure there is enough protective equipment, and that staff use it safely?
- 02How are visitors currently managed to reduce the risk of infection?
- 03How do you arrange testing for people living here and for staff?
- 04What activities are available to reduce isolation, especially when visiting is restricted?
- 05How are the infection prevention and control policy and cleaning arrangements kept up to date?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not a full inspection and the service was not rated. This explanation was written from the published report of 27 August 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Derwent Lodge
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- August 2020Inspected but not ratedSafe: Inspected but not rated
- July 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- May 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 1 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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78 live-in carers within about an hour of Derby
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Most charge £1,020 to £1,260 a week. 62 can care for a couple. 12 years' experience on average.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
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