CQC report explained · a nursing home
What the CQC found at Dent House Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including PPE, testing, social distancing, admissions, cleaning and visits. The provider said it had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- This question was not rated or covered in the targeted inspection.
- Caring?
- Good
- This question was not rated or covered in the targeted inspection.
- Responsive?
- Good
- This question was not rated or covered in the targeted inspection.
- Well-led?
- Good
- This question was not rated or covered in the targeted inspection.
What inspectors found, February 2022
Dent House Nursing Home: Inspected but not rated; inspectors were assured about infection control, visiting and COVID-19 safety measures.
Inspectors visited the home on 25 January 2022. The visit was announced 24 hours in advance and was carried out as part of the CQC's response to the COVID-19 pandemic.
This was a targeted inspection. Inspectors looked at infection prevention and control, visiting arrangements, and whether COVID-19-related staffing pressures were affecting the service.
The inspectors were assured that the home was managing infection risks. This included the use of protective equipment, testing, social distancing, admissions, cleaning and visits. The provider also said it had measures to manage COVID-19-related staffing pressures.
The home was inspected but not rated. This means the report does not give an overall quality rating or a rated judgement for Safe.
Infection control
Inspectors were assured that the home was preventing visitors from catching and spreading infections and was managing infection risks.
“We were assured that the provider was preventing visitors from catching and spreading infections.” from the report
Protective equipment and testing
The home was using protective equipment safely and was accessing COVID-19 testing for people living there and staff.
“We were assured that the provider was using PPE effectively and safely.” from the report
Visiting arrangements
Inspectors were assured that visits were being facilitated in line with current guidance.
“We were assured the provider was facilitating visits for people living in the home in accordance with the current guidance.” from the report
Vaccination requirement
The report says the home was meeting the requirement for non-exempt staff and visiting professionals to be vaccinated against COVID-19.
“The service was meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current staffing levels, and how are you managing any COVID-19-related staffing pressures?
- 02How do you currently check that staff and visiting professionals meet the COVID-19 vaccination requirement or have an exemption?
- 03How are visits arranged now, and what happens if there is an infection outbreak?
- 04How do you currently provide PPE and testing for staff and people living in the home?
- 05When were the other areas of care last fully inspected and rated?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated. This explanation was written from the published report of 12 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2019
Rated Good; inspectors found safe, kind and personalised care, with no serious risks or concerns identified.
This was an unannounced comprehensive inspection on 16 November 2018. Inspectors observed care, spoke with people, relatives were not specifically mentioned, managers and staff, and checked care records, medicines records and management records.
The home supported up to ten people, including people with learning and physical disabilities. Inspectors found that people were safe, treated kindly, supported to make choices and helped to stay independent. Staff understood people's communication methods and individual needs.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The previous overall rating was also Good, so this inspection found that the service had maintained its rating.
Safe staffing and medicines
Inspectors found enough trained and experienced staff. Medicines were given safely, with staff training, competency checks and monthly audits.
“People were supported by sufficient numbers of trained and experienced staff.” from the report
Promoting independence
People were supported to take part in activities outside the home, including work, swimming and visits to local places. Risks were assessed so people could do this safely.
“This showed that the service was not risk averse and promoted independence.” from the report
Kind and respectful care
Staff knew people well, offered emotional support and respected their privacy, dignity, choices and decisions.
“People were treated with kindness and compassion.” from the report
Personalised support
Care plans recorded what mattered to each person, including their preferences, likes, dislikes and communication needs.
“People received personalised care that was responsive to their needs.” from the report
Good leadership and checks
The manager provided clear leadership and the home used checks on care, records, staff practice and the premises.
“The registered manager carried out checks to ensure people were safe and receiving the care and support that met their needs.” from the report
Building was not originally designed around current best practice
minorThe report says the home was not originally developed in line with guidance focused on choice, independence and inclusion. Inspectors also said people were being given choices and encouraged to take part in the community.
“The care service had not originally been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance.” from the report
- 01How will you continue to promote choice, independence and inclusion within the home?
- 02How are medicines checked now, and what happens if an error is found?
- 03How will you support my relative to use local facilities and take part in activities outside the home?
- 04How will you adapt communication, care plans and information to suit my relative?
- 05What arrangements would be made for end-of-life care, as this was not assessed in this inspection?
This was a comprehensive inspection covering all five rating areas, but end-of-life care was not assessed because no one was receiving it at the time. This explanation was written from the published report of 5 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Dent House Nursing Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 31 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
62 live-in carers within about an hour of Derbyshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,010 to £1,260 a week. 51 can care for a couple. 12 years' experience on average.
“Ernest is an amazing professional carer who delivers care from the heart.”
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.