CQC report explained · a nursing home
What the CQC found at Dearnevale
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- People felt safe, staffing levels were sufficient and medicines were managed safely. Some clinical risk assessments lacked a little detail, and the home was working to make the records more consistent.
- Effective?
- Good
- People had thorough assessments, suitable care plans and staff received induction and specialist training. Health needs, nutrition, consent and mental capacity were managed appropriately.
- Caring?
- Outstanding
- Inspectors saw consistently kind and compassionate care. People's dignity, equality, choices and independence were respected and promoted.
- Responsive?
- Outstanding
- Care was highly personalised and adapted to people's complex needs. People were supported with communication, relationships, activities, complaints and end of life wishes.
- Well-led?
- Outstanding
- Inspectors found a strong culture of respect and kindness, visible leadership and effective systems for learning and improvement. Staff, people using the service and families were actively involved.
What inspectors found, March 2020
Dearnevale was rated Outstanding overall, with exceptionally caring, responsive and well-led care, while safety and effectiveness were rated Good.
This was an unannounced, planned re-inspection on 27 January 2020. Inspectors spoke with people living at the home, relatives, staff and visiting professionals. They observed care and reviewed care plans, medicines records, staff files, training information and management records.
People were described as safe and treated with exceptional kindness. Inspectors found personalised care, strong support for independence, good communication aids and meaningful activities. Families and people using the service were involved in care decisions and reviews.
The home had safe staffing, recruitment, medicines and infection control systems. Inspectors noted that some clinical risk assessments lacked a little detail, although the home was already improving these records.
The overall Outstanding rating means inspectors judged the service to be exceptional overall. Safe and Effective were rated Good, while Caring, Responsive and Well-led were rated Outstanding.
Kind and respectful care
People were treated with exceptional kindness, compassion and dignity. Staff used encouraging communication and supported people's independence.
“Without exception staff were highly motivated and used positive, encouraging language, eye contact and tactile communication where needed with all the people they cared for.” from the report
Personalised support
Care was centred on individual preferences and needs. Staff had strong knowledge of people, including those with complex medical conditions.
“Care was completely person-centred.” from the report
Communication and involvement
The home used technology and other tools to help people communicate and take part in decisions. People and families were involved in care reviews.
“Assistive technology was widely used to aid communication and ensure maximum involvement in all aspects of daily living.” from the report
Meaningful lives
People were supported to follow interests, build skills, maintain relationships and take part in community activities.
“Staff supported people to achieve their full potential and fulfil their own goals and objectives in very creative ways.” from the report
Strong leadership
Inspectors found a clear culture of respect, supportive management and a consistent, experienced staff team.
“There was a very clear culture of respect and kindness within the home, emanating from every member of staff and led by a visible and supportive management team.” from the report
Some risk records needed more detail
needs fixingA few clinical risk assessments were less detailed than others. The home was already improving the records so they would have the same high level of detail.
“Some of the clinical risk assessments were excellent, others lacked a little detail.” from the report
- 01How have you completed the work to make all clinical risk assessments consistent and detailed?
- 02How would you assess and support my relative's specific neurological, brain injury, stroke or mental health needs?
- 03What specialist training would staff supporting my relative receive?
- 04How would my relative and our family be involved in care reviews and decisions?
- 05How would you support my relative to maintain relationships, follow interests and build independence?
This was an unannounced re-inspection covering all five CQC questions, the premises and the care provided. This explanation was written from the published report of 10 March 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Dearnevale
2 rated inspections over 5 years: the service has improved, from Good to Outstanding.
- March 2020Outstandingcurrent ratingup from GoodSafe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
- July 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 30 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 99 live-in carers within about an hour of Barnsley
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Ivy was very kind and gentle in all her dealings with my late mother. They got on very well and were able to share a joke and a laugh.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.