CQC report explained · a residential care home
What the CQC found at Davids House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Inspectors found suitable risk assessments, enough staff, safe recruitment, safe medicines systems and appropriate infection control.
- Effective?
- Good
- People's needs were assessed and care was delivered effectively. Staff had training and support, people were helped with food and drink, and the home worked with health professionals.
- Caring?
- Good
- This key question was not inspected during this visit.
- Responsive?
- Good
- This key question was not inspected during this visit.
- Well-led?
- Good
- Inspectors found a positive culture, clear management arrangements and effective checks on care quality and safety. People, relatives and staff were asked for their views.
What inspectors found, December 2023
Rated Good; inspectors found safe, effective and well-led care, with Caring and Responsive not inspected this time.
This was an unannounced focused inspection on 9 November 2023. Two inspectors and an expert by experience spoke with people, relatives, staff and the manager. They also checked care, medicine, risk, staff and management records.
The home provides nursing and personal care for up to 30 people. There were 27 people living there, most with dementia. Inspectors found people were protected from abuse, medicines were managed safely, staffing and recruitment were suitable, and the environment was maintained.
The home was rated Good overall, with Safe, Effective and Well-led also rated Good. These ratings stayed the same as at the previous inspection in 2017. This inspection did not assess Caring or Responsive, so the overall rating was partly based on earlier ratings.
Safe care
Safeguarding concerns were recorded and investigated. Risks were assessed and staff took action to reduce them.
“People were safeguarded from abuse and avoidable harm.” from the report
Medicines
Medicines were stored, administered and recorded safely. Staff had training and regular checks of their competence.
“People were supported to receive their medicines safely.” from the report
Skilled staff
Staff received training, supervision and support to develop the knowledge and skills needed for their roles.
“The service made sure staff had the skills, knowledge and experience to deliver effective care and support.” from the report
Positive culture
Inspectors found good relationships between people and staff. The management team sought views and used audits and meetings to improve care.
“There was a positive and open culture at the service.” from the report
Care plans changing system
minorThe home was still moving all care plans to an electronic system. Ask how records are checked during this change.
“The provider was in the process of moving all care plans to an electronic system.” from the report
Survey results not ready
minorA recent survey had been completed, but its outcomes were not available to inspectors at the time of the visit.
“The provider had carried out a recent survey which we saw on the day of our inspection, the outcomes were not yet provided.” from the report
- 01How far has the move to electronic care plans progressed, and how do you check that information is complete and up to date?
- 02What were the results of the recent survey of people and relatives, and what changes are being made as a result?
- 03How do you currently assess and review whether care is caring and responsive to each person's needs?
- 04What activities and support are available for people living with dementia, and how are their personal interests recorded?
- 05How are relatives involved in care reviews and decisions when a person's needs change?
This was an unannounced focused inspection of Safe, Effective and Well-led only; Caring and Responsive were not inspected during this visit and the overall rating was partly calculated using earlier ratings. This explanation was written from the published report of 23 December 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2022
Davids House was inspected but not rated; inspectors found strong COVID-19 infection controls and visiting arrangements.
This was an announced, targeted inspection on 16 February 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected care.
Inspectors found policies were kept up to date. Staff had COVID-19 and infection control training, daily testing was in place, and the home had enough personal protective equipment, hand sanitiser and enhanced cleaning.
The home supported contact with relatives through socially distanced visits, phone calls and video calls. The service was inspected but not rated, so this report does not provide a full overall quality rating.
Infection control
The home had regularly updated policies, staff training and checks on infection control practice. Inspectors were assured that infection risks were being managed.
“Regular audits of infection prevention and control (IPC) practice were carried out by management to assure the provider that people were protected and safe.” from the report
Testing and protective equipment
Staff tested every day before work. The home had supplies of protective equipment and used screening for visitors and professionals.
“To ensure people were protected against Covid19, staff took a lateral flow test every day before commencing work.” from the report
Keeping in touch
The home helped people stay connected with family and friends through visits, phone calls and video calls.
“The care home had supported people to keep in contact with family and friends.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you managing staffing pressures now, and what happens if staff are absent?
- 02What infection prevention and control training and competency checks do staff currently complete?
- 03How are visits arranged now, and what screening or testing is required for visitors?
- 04How do you support residents to keep in contact with relatives if an outbreak affects visits?
- 05What was the outcome of the most recent full inspection covering areas not included in this targeted visit?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not provide a full service rating. This explanation was written from the published report of 15 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Davids House
3 rated inspections over 8 years: the service has held its Good rating throughout.
- December 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2022Inspected but not ratedSafe: Inspected but not rated
- November 2017Goodstayed GoodSafe: GoodEffective: GoodWell-led: Good
- November 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 22 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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