CQC report explained · a residential care home
What the CQC found at Daventry Road
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Inspected but not rated; inspectors were assured that infection prevention, visiting arrangements and COVID-19 controls were effective.
This was an announced, targeted inspection on 18 January 2022. It focused on infection prevention and control, visiting arrangements and whether COVID-19 staffing pressures affected the service.
Inspectors found that the home was following government guidance. They were assured about visitor checks, personal protective equipment, testing, hygiene, social distancing, safe admissions and visits.
The home was inspected but not rated. This report does not provide an overall quality rating or ratings for the five key questions.
Infection control
Inspectors were assured that the home met good infection prevention and control guidelines. They found arrangements for preventing and managing infection outbreaks.
“We were assured that this service met good infection prevention and control guidelines as a designated care setting.” from the report
Visitor safety
The home followed government guidance for staff and visitors. It carried out comprehensive checks when visitors arrived.
“This included comprehensive checks for visitors on arrival.” from the report
COVID-19 records
COVID-19 vaccination and testing information was recorded in an organised and up-to-date way.
“The registered manager had a methodical and organised approach to recording individuals COVID-19 vaccination status and COVID-19 test results.” from the report
Visiting arrangements
Inspectors were assured that visits were being facilitated in line with the guidance in place at the time.
“We were assured the provider was facilitating visits for people living in the home in accordance with the current guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you managing any current staffing pressures, and what effect do they have on people's care?
- 02How do you record and check staff and visiting professionals' COVID-19 vaccination or exemption status?
- 03What testing arrangements are currently in place for residents, staff and visitors?
- 04How do you manage visits if there is an infection outbreak or a change in government guidance?
- 05Can you show us the home's latest full inspection ratings, since this report was inspected but not rated?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not rate the service overall or assess the other key questions. This explanation was written from the published report of 1 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2018
Daventry Road was rated Good; inspectors found safe, kind and person-centred care, with some planned improvements still to complete.
This was an unannounced comprehensive inspection on 8 March 2018. The inspector and an expert-by-experience spoke with nine people living at the home and several staff. They observed care and checked care plans, daily records, recruitment records and management checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safe medicines management, suitable risk assessments and good support with health, food and personal choices.
People were supported to be independent and to take part in activities at home and in the community. Inspectors saw kind interactions and found that staff knew people's communication needs, preferences and histories well.
The report says the ratings remained Good since the previous inspection in January 2016. The home had plans to improve end of life training, gather more feedback and make care plans easier for people to understand.
Safe staffing
Inspectors found enough suitably skilled staff to support people according to their individual needs and plans.
“There were enough suitably skilled, qualified and experienced staff to support people safely.” from the report
Kind care
Staff were seen to be compassionate and thoughtful. They used people's preferred ways of communicating and helped them make choices.
“Staff were compassionate and caring. We saw staff were kind and thoughtful in their interactions with people.” from the report
Independence and community life
People were supported to go to activities, work towards college, care for pets, cook, use technology and take part in community life.
“People were supported and encouraged to socialise with each other at home and in the local community.” from the report
Health and medicines
The home supported people to attend healthcare appointments and seek specialist advice. Inspectors found medicines were stored, given and recorded safely.
“Medicines were managed and administered safely, and in accordance with people's prescriptions.” from the report
Management checks
The registered manager used audits and reviews to check care, medicines, premises, accidents and incidents, and acted to reduce risks.
“The registered manager conducted regular audits of the quality of the service.” from the report
End of life training
minorThe manager planned to provide guidance and training for staff about end of life care. The report does not say this had already been completed.
“However, the registered manager told us they planned to provide guidance and training for staff in end of life care.” from the report
More accessible care plans
minorThe manager planned to introduce simplified care plans with pictures and Makaton training. This was a planned improvement rather than a reported breach.
“They planned to include 'Makaton' training for staff and to introduce simplified care plans, with pictures, to improve how people were supported to agree and read their own care plans.” from the report
- 01What progress has been made with the planned end of life guidance and staff training?
- 02Have regular questionnaires for people, families and friends now been introduced, and what changes have resulted from the feedback?
- 03Have simplified care plans with pictures and Makaton training been introduced, and how are people involved in agreeing their plans?
- 04How would you assess and support my relative's communication needs, health needs and preferred level of independence?
- 05How do you review the effects of reducing medicines and make sure alternative support strategies remain safe and effective?
This was an unannounced comprehensive inspection covering all five key questions, with ratings checked against the previous inspection in January 2016. This explanation was written from the published report of 11 April 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Daventry Road
2 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- April 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- April 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 29 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Warwickshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,260 a week. 77 can care for a couple. 11 years' experience on average.
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.