CQC report explained · a residential care home
What the CQC found at Darnall View Residential Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2018
Rated Good; inspectors found safe, kind and person-centred care, with night medicines training still being arranged.
Inspectors visited the home without warning on 9 October 2018. They spoke with people living there, relatives, staff and health professionals. They also observed care, looked around the building and checked care, medicines, staffing and management records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People said they felt safe and were happy with their care. Inspectors found safe medicines systems, suitable risk assessments, detailed care plans and respectful staff.
There was one shortfall. Some staff working nights had not yet received training to give medicines prescribed for use when needed. The manager told inspectors this training had been arranged shortly afterwards.
The home was already rated Good at its previous inspection. This visit found that the evidence still supported the same overall rating and found no serious risks or concerns.
People felt safe
People told inspectors they felt safe and had no worries. Relatives did not raise concerns about their family members' safety.
“People we spoke with told us they felt "safe" and had no worries or concerns.” from the report
Safe medicines systems
Inspectors observed medicines being given safely. Records included important information, and regular audits checked for gaps or errors.
“We found medicines were managed safely at the service.” from the report
Personalised care
Care plans described people's personalities, histories, beliefs, communication needs and preferences. They were reviewed and changed when needs changed.
“Care plans were detailed and person centred. Care plans were reviewed regularly and changed to reflect current needs.” from the report
Kind and respectful staff
People and relatives praised the staff. Inspectors saw staff respond calmly, protect privacy and help people feel reassured.
“Staff were respectful and treated people in a caring and supportive way.” from the report
Strong management checks
The home used audits, meetings, observations and feedback to check quality and make improvements.
“We saw the registered provider has robust systems in place to monitor the quality and safety of the service.” from the report
Night staff medicines training
needs fixingCare staff working nights had not always been trained to give medicines prescribed for use when needed. The manager said training had been arranged with the local pharmacist shortly after the inspection.
“care staff scheduled to work nights at the service had not always received training to administer medication.” from the report
- 01Have all night staff now completed training to administer medicines prescribed for use when needed?
- 02How do you check that staff remain competent to give medicines safely?
- 03How are residents and relatives involved when care plans and risk assessments are reviewed?
- 04What activities are currently available, including activities outside the home?
- 05How are complaints and concerns recorded, investigated and fed into improvements?
This was an unannounced inspection covering all five CQC questions, with observations, discussions and checks of care, medicines, staffing and management records. This explanation was written from the published report of 10 November 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Darnall View Residential Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- November 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Darnall View Residential Home →
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 31 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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90 live-in carers within about an hour of Sheffield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 76 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.