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CQC report explained · a residential care home

What the CQC found at Cypress Lodge

Requires improvementpublished 18 April 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Cypress Lodge.

The story over the years

Every inspection of Cypress Lodge

4 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

  1. April 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. August 2022Inspected but not rated
    Safe: Inspected but not rated
  3. June 2022Inadequatedown from Good
    Safe: InadequateCaring: Requires improvementWell-led: Inadequate
  4. August 2018Goodup from Requires improvement
    Safe: GoodCaring: GoodWell-led: Good
  5. June 2017Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. February 2026

    Registered with the Care Quality Commission on 10 February 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

25 live-in carers within about an hour of Bath and North East Somerset

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,030 to £1,320 a week. 20 can care for a couple. 12 years' experience on average.

Adelaide S.
2 reviews
From £1,540 a week, 10 years caring
Based about 19 minutes from Bath and North East Somerset. Can care for a couple
Jelena N.
1 review
From £1,281 a week, 13 years caring
Based about 29 minutes from Bath and North East Somerset. Can care for a couple
Rodica Stefania A.
1 review
From £1,036 a week, 17 years caring
Based about 53 minutes from Bath and North East Somerset. Can care for a couple
Belinda B.
1 review
From £1,260 a week, 6 years caring
Based about 60 minutes from Bath and North East Somerset. Can care for a couple
“She enabled mum to lead a high quality life in her own home until the very end and Lena and her family became close personal friends to me and my family.”
Simon C., about Jelena N.
See live-in carers near Bath and North East SomersetProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.