CQC report explained · a residential care home
What the CQC found at Crumble Cottage
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, December 2021
Crumble Cottage rated Good; inspectors found safe, kind and personalised care, with only minor repairs and a management arrangement to clarify.
This was the first inspection since the home registered in November 2019. One inspector visited on 23 September 2021. They spoke with the person living there, the manager and support staff, and three professionals. They also reviewed care plans, medicines records, staff records and quality checks.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines systems, suitable training and good links with health, social care and education professionals.
Care was planned around the person's needs, choices and communication. The person had access to education, activities, family contact and the local community. Inspectors found that staff promoted dignity, independence and people's rights.
The report noted minor kitchen repairs. It also said the CQC-registered manager was no longer running the home day to day, while another manager intended to apply to add the home to their registration.
Personalised support
Care plans recorded people's preferences and needs in detail. Staff knew the person well and adapted support to their routines and choices.
“Each person had comprehensive, personalised care and support plans in place.” from the report
Independence and community life
The home supported people to attend education, enjoy activities and develop daily living skills. People could access local shops, countryside walks and other community opportunities.
“People were able to access their community and nearby shops.” from the report
Kind and respectful staff
Inspectors saw warm interactions and found that staff respected privacy, dignity and personal choices.
“People using the service were treated as individuals by staff who were kind and caring.” from the report
Safe medicines and staffing
Medicines were managed through organised systems, and staffing was matched to individual needs. People received one-to-one support and had continuity from a core staff team.
“Medicines systems were well organised, and people received their medicines as prescribed.” from the report
Minor kitchen repairs
minorInspectors noted some minor repairs were needed in the kitchen. An action plan said the repairs were planned.
“There were some minor repairs needed in the kitchen.” from the report
Day-to-day management
minorThe manager registered with CQC for this home was no longer managing it day to day. Another manager intended to apply to add the home to their registration, so families should ask for an update.
“The manager registered with CQC in respect of Crumble Cottage was no longer managing the service on a day to day basis.” from the report
- 01Have the minor kitchen repairs identified in the report now been completed?
- 02Who is currently responsible for managing the home day to day, and has the CQC registration been updated?
- 03How will you maintain one-to-one staffing and continuity of the core staff team?
- 04How will you support the person's education, community activities, family contact and developing independence?
- 05How do you review care plans when people's needs, communication or preferences change?
This was the first planned inspection of the newly registered care home and covered all five CQC key questions, including infection prevention and control. This explanation was written from the published report of 25 December 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Crumble Cottage
Each visit the CQC has published, newest first, back to the day the home was registered.
- December 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2019
Registered with the Care Quality Commission on 6 November 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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92 live-in carers within about an hour of Doncaster
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 77 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“I can honestly say without Petros I don't believe he would have lived an extra 2 years”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.