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CQC report explained · a residential care home

What the CQC found at Crofton Lodge

Requires improvementpublished 22 April 2025, 17 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Crofton Lodge.

The story over the years

Every inspection of Crofton Lodge

4 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

  1. August 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. August 2022Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  3. March 2021Inspected but not rated
    Safe: Inspected but not rated
  4. April 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. June 2017Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. October 2024

    Registered with the Care Quality Commission on 9 October 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

26 live-in carers within about an hour of Hampshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 23 can care for a couple. 14 years' experience on average.

Kinga C.
1 review
From £1,295 a week, 10 years caring
Based about 22 minutes from Hampshire
Kimberly G.
1 review
From £1,190 a week, 10 years caring
Based about 29 minutes from Hampshire. Can care for a couple
Prisca S.
2 reviews
From £1,400 a week, 14 years caring
Based about 31 minutes from Hampshire. Can care for a couple
Vimbai P.
1 review
From £1,201 a week, 2 years caring
Based about 34 minutes from Hampshire. Can care for a couple
“I cannot recommend Prisca highly enough, she is one in a million.”
Emily B., about Prisca S.
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Roderick N., about Jaison M.
See live-in carers near HampshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.