CQC report explained · a residential care home
What the CQC found at Cornview
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found suitable staffing, safeguarding arrangements, risk assessments, safe medicines management and safety checks in the building. They also found that infection risks were managed and the kitchen had received the highest food hygiene rating.
- Effective?
- Good
- Staff had relevant induction and training. People were supported with food, drink, healthcare and changing needs, and the home followed the Mental Capacity Act requirements.
- Caring?
- Good
- Staff were respectful and understood people's communication, privacy and dignity needs. People were involved in everyday choices and encouraged to do what they could independently.
- Responsive?
- Good
- Support plans covered people's individual needs, communication and activities. People were supported to go out, develop independence skills and take part in activities they chose.
- Well-led?
- Good
- The manager had a clear vision for the home and involved people, relatives and staff in how it was run. Regular audits and reviews were used to check the quality of care and follow up improvements.
What inspectors found, December 2018
Rated Good; inspectors found safe, caring and personalised support, with end-of-life planning still being developed.
This was an unannounced inspection on 30 October and 1 November 2018. One inspector reviewed records, observed care and spoke with relatives, staff, the manager and healthcare professionals.
The home supported three people with learning disabilities or autism. Inspectors found suitable staffing, safe medicines, trained staff, personalised support and access to healthcare. People were supported to make choices, build independence and take part in activities they enjoyed.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The home was rated Good overall. It had also been rated Good at the previous inspection in January 2016.
Safe medicines
Medicines were stored safely and records showed that people received them as prescribed. Staff supporting medicines had been trained and were assessed as competent.
“Medicines were stored safely and accurate records were kept showing people received their medicines as prescribed.” from the report
Personalised care
Staff understood people's individual communication and support needs. Support plans gave detailed guidance for everyday care and activities.
“People were supported in ways which met their individual needs.” from the report
Choice and independence
People were supported to make daily choices and develop practical skills, such as preparing food, doing laundry and keeping their rooms clean.
“People undertook a range of activities of their choosing.” from the report
Caring staff
Inspectors found that staff valued people, respected their choices and protected their privacy and dignity.
“People were supported by staff who cared about and valued them.” from the report
Quality checks
The home used regular audits, visits and reviews to monitor care, records, cleanliness and maintenance. Issues were followed up.
“The quality of care people received was continually assessed to ensure it was maintained.” from the report
End-of-life planning
minorNo one was receiving end-of-life care at the time. The provider was still preparing an end-of-life policy and the manager recognised that discussions with families would need to begin.
“The provider was in the process of writing a policy around end of life care, should it be needed.” from the report
- 01How would you support my relative's particular communication needs, including any signs, symbols or preferred ways of communicating?
- 02How do you review medicines that are prescribed to be used only when needed?
- 03How would you update my relative's support plan if their needs or preferred activities changed?
- 04What activities and community outings could my relative choose from, and how would you support their independence?
- 05Has the end-of-life care policy now been completed, and how would you involve families in planning?
This was an unannounced comprehensive inspection covering all five key questions, with care and accommodation both looked at. This explanation was written from the published report of 13 December 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Cornview
2 rated inspections over 3 years: the service has held its Good rating throughout.
- December 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 22 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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