CQC report explained · a residential care home
What the CQC found at Cornfields
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Inspectors found enough staff with the right skills, safe medicines practice and suitable checks on new staff.
- Effective?
- Good
- People had regularly reviewed care and health plans. Staff received training and supervision, and made timely referrals to health professionals when people's needs changed.
- Caring?
- Good
- Staff were described as kind, compassionate and respectful. People were involved in decisions and supported to have choice and control over their care.
- Responsive?
- Good
- Care was personalised and adapted to people's changing needs. People were supported with activities, friendships, family relationships and decisions about end of life care.
- Well-led?
- Good
- The home had an open, person-centred culture and systems to monitor quality. The manager and staff worked with families and professionals and acted on identified improvements.
What inspectors found, April 2018
Rated Good; inspectors found safe, kind and personalised care, with no serious concerns identified.
This was an unannounced comprehensive inspection on 16 and 20 March 2018. The inspector spoke with people living at the home, relatives, staff, managers, health professionals and commissioners. They also observed care, checked records and reviewed staff files, medicines records, audits and care plans.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough skilled staff, safe medicines practice, suitable training, good health support and detailed care plans. People were treated with kindness, dignity and respect, and were supported to make choices and stay in contact with family and friends.
The home was rated Good at the previous inspection and remained Good. Inspectors said there was no evidence of serious risks or concerns. At this inspection there was no registered manager, but a manager was completing the process to become registered.
Kind and respectful care
Staff were caring and understood people's individual communication, privacy and dignity needs. Relatives said staff often went beyond what they expected.
“Staff consistently demonstrated in their day to day support of people that respect for privacy and dignity was at the heart of the home's culture and values.” from the report
Good health support
People had health action plans and were referred promptly to relevant professionals. Staff followed professional advice and responded to changing health needs.
“Professionals told us that prompt referrals had been made to make sure that people's changing needs were met and consistently reported that staff effectively implemented their guidance.” from the report
Personalised support
Care plans and positive behaviour and communication plans were detailed and regularly reviewed. They aimed to promote independence and help people reach their potential.
“People had detailed care plans which were enhanced by positive behaviour and communication support plans, which promoted their independence and opportunities to maximise their potential.” from the report
Strong quality monitoring
The manager used audits and feedback to monitor care and make improvements. Staff were encouraged to raise concerns about poor practice.
“The manager operated effective quality assurance systems to monitor the quality of service being delivered including a series of audits including care files, medicines management, health and safety, fire management and maintenance.” from the report
Manager registration
minorThe home did not have a registered manager when inspectors visited. The report says the vacancy had been filled by another manager who was completing the registration process.
“The service did not have a registered manager.” from the report
- 01Has the manager now completed the process to become the registered manager?
- 02How will my relative's care plan and positive behaviour support plan be reviewed and updated?
- 03How are medicines reviewed, particularly medicines used to manage behaviour?
- 04How will you make sure my relative has access to preferred staff when they are anxious or distressed?
- 05How will relatives access the electronic care recording system and receive updates about care?
This was an unannounced comprehensive inspection covering all five CQC questions, with care observed and records, staff files, audits and feedback reviewed. This explanation was written from the published report of 24 April 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Cornfields
2 rated inspections over 2 years: the service has held its Good rating throughout.
- April 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 22 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
26 live-in carers within about an hour of Hampshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 23 can care for a couple. 14 years' experience on average.
“I cannot recommend Prisca highly enough, she is one in a million.”
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.