CQC report explained · a residential care home
What the CQC found at Corbiere
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed and reviewed, medicines were safely managed by two staff, and the premises and equipment were regularly checked. Staff recruitment checks were complete.
- Effective?
- Good
- People's needs and wishes were assessed and care plans were regularly reviewed. Staff received training, supervision and shadowing, and people were supported with nutrition and health appointments.
- Caring?
- Good
- Inspectors saw kind and caring relationships. People were supported to make daily choices, maintain independence and have privacy and dignity.
- Responsive?
- Good
- Care plans described people's preferences, communication and possible triggers for distress. One-to-one support helped people take part in activities, use the community and maintain relationships.
- Well-led?
- Good
- Inspectors found strong leadership, a clear management structure and regular audits. The provider learned from incidents and worked with health and social care professionals.
What inspectors found, January 2020
Rated Good at its first inspection; inspectors found safe, kind and personalised care, with a few areas to keep under review.
The inspection was unannounced and took place over 2 and 3 December 2019. One inspector spoke with one person, observed three others, spoke with five staff and reviewed care, medicine, recruitment and management records.
The home supported four people with learning disabilities or autism. Inspectors found thorough risk assessments, safe medicine arrangements, suitable staffing and clean premises. People were supported by staff who knew them well and treated them with kindness and respect.
Care plans were personalised and people were supported to make choices, develop independence, access the community and keep in touch with family and friends. The manager was found to provide strong leadership and work well with health and social care professionals.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the first inspection since the service registered, so there was no earlier rating to compare.
Safe medicines
Medicines were administered by two staff, which reduced the risk of administration or recording errors. The provider also reviewed medicines aimed at managing behaviour and subscribed to STOMP.
“Medicines were given in the morning and evening and always by two staff which minimised the risk of errors in administration or recording.” from the report
Personalised care
Care plans described people's likes, dislikes and preferred care. Staff involved people in reviews in ways that suited them.
“Care plans were person centred and contained information about people's likes and dislikes and how they wished their care to be delivered.” from the report
Strong leadership
The manager worked alongside staff, provided support and used audits to identify and act on improvements.
“The registered manager was approachable and friendly and provided the team with strong leadership both as a manager and when working alongside staff.” from the report
Residents' awareness of complaints
minorPeople living in the home were not specifically aware of the complaints procedure, although they knew how to raise concerns. Families may want to check how complaints information is shared in accessible ways.
“People living in the home were not specifically aware of the complaints procedure however they knew what to do if they were not happy with anything.” from the report
Future end of life planning
minorNo end of life plans were in place at the inspection because the residents were young and did not have life-limiting conditions. The manager said plans would be completed gradually if they became relevant.
“No end of life plans were in place for people as when we inspected, everyone living at the service was young and was not living with a life limiting condition” from the report
- 01How do you explain the complaints procedure to each resident in a way they can understand?
- 02How will you gather my relative's views if they do not take part in group meetings?
- 03How are care plans reviewed with each person, and how are changes in their wishes recorded?
- 04How will you review one-to-one support if my relative's needs or behaviour change?
- 05When would you begin an end of life plan, and how would my relative and family be involved?
This was an unannounced planned inspection of the care home, covering all five CQC questions, the premises and the care provided; it was the service's first inspection. This explanation was written from the published report of 28 January 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Corbiere
Each visit the CQC has published, newest first, back to the day the home was registered.
- January 2020Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2018
Registered with the Care Quality Commission on 23 November 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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26 live-in carers within about an hour of Hampshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 23 can care for a couple. 14 years' experience on average.
“I cannot recommend Prisca highly enough, she is one in a million.”
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.