CQC report explained · a residential care home
What the CQC found at Compton View Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, May 2021
Inspected but not rated; inspectors found good infection control, with some records and waste-bin improvements needed.
This was an announced, targeted inspection on 26 April 2021. It focused on infection prevention and control during the COVID-19 pandemic, rather than giving a full assessment of the home.
Inspectors found that the home was clean and that staff used protective equipment appropriately. They were assured that the home had measures for testing, visitors, admissions, social distancing and managing possible infections.
The home had not had a COVID-19 outbreak. Inspectors asked the home to make some immediate improvements, including changing where staff changed clothes, adding foot-operated waste bins and recording consent for testing.
The service was inspected but not rated overall, and Safe was also recorded as inspected but not rated. This report therefore does not tell you whether the home is Good, Requires Improvement or another rating for its overall care.
Good infection control training
Staff had received infection prevention training and could explain how to use and remove PPE safely.
“All staff had received IPC training, including how to safely put on and take off PPE such as gloves, aprons, and face masks.” from the report
Clean environment
Inspectors found the home clean and tidy, supported by a cleaning schedule covering touch points.
“The home was clean and tidy. The provider employed a housekeeper for 16 hours a week to provide cleaning duties.” from the report
Safe visiting and admissions arrangements
The home had a visitors policy, a separate area for visits and procedures for testing and isolating people who moved in.
“The provider's visitors policy was clear and in line with national guidance.” from the report
No COVID-19 outbreak
At the time of the inspection, the home had not experienced an outbreak and everyone continued to test negative.
“The provider had not had any COVID-19 outbreaks in the home.” from the report
Consent records for testing
needs fixingPeople did not refuse testing, but the home had not recorded consent in line with the Mental Capacity Act. The manager said care records would be reviewed.
“However, whilst people did not refuse to be tested, the registered manager had not recorded consent in line with the Mental Capacity Act.” from the report
Clinical-waste bins
minorSome rooms did not have foot-operated bins for clinical waste and used PPE. The home agreed to add them.
“Not all rooms had foot operated bins to dispose of clinical waste.” from the report
Further infection-control development
minorCQC signposted the provider to resources to develop its infection-control approach.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01Have you now recorded consent for COVID-19 and other testing in line with the Mental Capacity Act?
- 02Does every bedroom now have a foot-operated clinical-waste bin?
- 03How are staff changing clothes and PPE without increasing the risk of cross-infection?
- 04How are visitors currently supported to visit safely, and where do visits take place?
- 05What arrangements are in place if a resident tests positive for COVID-19?
This was a targeted inspection of infection prevention and control under the Safe question; the service was inspected but not rated overall and the other questions were not assessed. This explanation was written from the published report of 13 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, August 2018
Compton View Residential Care Home was rated Good; inspectors found kind, responsive care, with medicines records needing improvement.
Inspectors visited on 30 and 31 May 2018. The first day was unannounced and the second was announced. They spoke with 11 residents, three relatives, six staff and the registered manager. They also observed care and checked care plans, medicines records, staffing, training, complaints and audits.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Residents generally felt safe and said staff were kind, available and understood their needs. Inspectors also found good activities, care planning and access to health professionals.
There were problems with some medicines records and administration. At the time, there was also no formal quality checking system for medicines, care plans and the environment. The report says these areas had been addressed after the inspection, including more frequent medicines audits.
Kind and respectful care
Inspectors found warm relationships between staff and residents. Staff respected privacy, dignity, choices and independence.
“Staff interacted in a warm and sensitive way. There was a real sense of positive relationships between staff and people with banter and relaxed conversation.” from the report
Responsive support
Care plans gave staff clear information about people's needs, routines and preferences. The home worked with outside health professionals when needed.
“People received individualised care and support that met their needs and preferences.” from the report
Activities and resident involvement
Residents had regular activities and opportunities to suggest changes. Weekly meetings were used to discuss ideas and issues.
“Weekly "Residents Forum" were held where people had raised any issues for discussion such as ideas for a sports day, support for a "Bring Your pet to work Day.” from the report
Medicines records
seriousSome records did not show where pain patches had been placed. Some cream applications were not fully recorded, and handwritten medicine changes were not signed.
“This meant there were risks people were administered incorrect medicines or failed to receive the prescribed medicine.” from the report
Quality checks were not yet established
needs fixingAt the inspection, there was no formal quality assurance system covering medicines, care plans and the environment. An improvement plan and audits were put in place afterwards.
“We noted there was a lack of a formal quality assurance system to identify areas for improvement.” from the report
- 01How are pain patches and topical creams recorded now, and who checks these records?
- 02How often are medicines, care plans, infection control and the environment audited now?
- 03What changes were made after the inspection, and can you show how you know they have been effective?
- 04How are residents involved in reviewing their care plans and raising concerns?
- 05What activities are currently available, and how are residents' interests used to plan them?
This was a full inspection covering all five CQC questions and both the premises and care provided; it was the first inspection since the home was bought by new owners in March 2017. This explanation was written from the published report of 31 August 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Compton View Residential Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- May 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Compton View Residential Care Home →
- August 2018GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Compton View Residential Care Home →
- March 2017
Registered with the Care Quality Commission on 8 March 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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76 live-in carers within about two hours of Somerset
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Most charge £1,020 to £1,370 a week. 62 can care for a couple. 12 years' experience on average.
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