CQC report explained · a residential care home
What the CQC found at CIMA Huthwaite
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Inspectors found enough staff, safe recruitment, safe medicines management and suitable infection control arrangements.
- Effective?
- Good
- People’s needs and choices were assessed, care plans reflected guidance, and staff had training and support. The home worked with health professionals, including specialists supporting people with complex dietary needs.
- Caring?
- Good
- People had positive relationships with staff and were treated with dignity and respect. People and relatives were involved in care planning and people were encouraged to make choices and remain independent.
- Responsive?
- Good
- Care was personalised and plans were updated when people’s needs changed. The home supported communication needs, activities, relationships and complaints.
- Well-led?
- Good
- The home had quality checks, involved people and families, and worked with other professionals. Inspectors found two incidents had not been reported to CQC as required, but this was corrected immediately.
What inspectors found, April 2021
Rated Good; inspectors found safe, kind and person-centred care, but two incidents had not been reported to CQC promptly.
This was the home’s first inspection since it registered. One inspector visited without notice on 25 February 2021 and gathered further information on 8 March 2021. The inspection included conversations with people, staff, relatives and professionals, observations, and checks of care, medicines, recruitment and quality records.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines arrangements, suitable training and positive relationships between people and staff. People were supported to make choices, stay independent, access healthcare and take part in activities.
The home had good systems for checking quality and learning from incidents. However, two recent incidents that should have been reported to CQC had not been reported at the time. This was raised during the inspection and corrected immediately.
Enough staff
Inspectors found there were enough staff to meet people’s individual needs and deliver care safely.
“People told us there were always enough staff on duty to deliver care safely and records we reviewed supported this.” from the report
Personalised support
Care plans gave detailed information about people’s needs and preferences. They were updated when people’s needs changed.
“People received personalised care and support centred on their needs and preferences.” from the report
Choice and independence
People were supported to make choices about their care, daily activities and meals. Staff encouraged people to take part in everyday tasks and maintain their independence.
“People were encouraged to maintain their home and be involved with activities of daily living.” from the report
Communication support
The home adapted information and staff training to meet people’s communication needs, including sign language and different languages.
“Another person used different languages and the service had worked with the person and their family to create a communication book to identify key words and phrases.” from the report
Positive relationships
Inspectors observed caring interactions and found that people had good relationships with staff.
“People had good relationships with staff, we observed staff comforting a person when they became distressed and shortly after playing a game of their choice happily.” from the report
Incident reporting
needs fixingTwo recent incidents that should have been reported to CQC had not been reported. The manager was told during the inspection and corrected this immediately.
“However, we found two recent incidents which should have been reported to us but hadn't, this was fed back during our inspection and rectified immediately.” from the report
- 01How do you make sure incidents are reported to CQC promptly, and what changes were made after the two incidents identified in the report?
- 02How would you support my relative if they had complex dietary needs, and which specialist professionals would be involved?
- 03How would you communicate with my relative if they used sign language, different languages or another form of communication?
- 04What activities and opportunities for education or community involvement would be available for my relative?
- 05How are families involved in care planning, reviews and quality feedback?
This was the first responsive inspection of the newly registered home and covered all five key questions, including infection prevention and control measures during the COVID-19 pandemic. This explanation was written from the published report of 7 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of CIMA Huthwaite
Each visit the CQC has published, newest first, back to the day the home was registered.
- April 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2019
Registered with the Care Quality Commission on 29 August 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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75 live-in carers within about an hour of Nottinghamshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 63 can care for a couple. 10 years' experience on average.
“Ernest is an amazing professional carer who delivers care from the heart.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.