CQC report explained · a nursing home
What the CQC found at Church Farm Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found enough staff, suitable risk assessments, safe medicines procedures and clear emergency plans. Staff had safeguarding training and recruitment checks were completed.
- Effective?
- Good
- People's health and care needs were assessed and staff had relevant training. People were supported with food, drinks, healthcare, mobility and decisions about their care.
- Caring?
- Good
- Staff treated people with kindness, dignity and respect. People and relatives said they were involved in decisions, and inspectors saw positive, good-humoured relationships.
- Responsive?
- Good
- Care plans included people's routines, preferences, communication needs and interests. People were supported with activities, faith, complaints and end of life wishes.
- Well-led?
- Good
- Managers and staff understood their roles and relatives found the service approachable. Regular audits, meetings and improvement plans were used to monitor and improve care.
What inspectors found, July 2019
Church Farm Nursing Home was rated Good in all five areas; inspectors found safe, kind and personalised care with strong leadership.
This was a comprehensive inspection on 15 and 20 May 2019. The first day was unannounced. Inspectors spoke with people living there, relatives, staff, managers and health professionals. They also observed care and checked care, medicines, recruitment, training and quality records.
The home supported 44 people across three areas and specialised in dementia care. Inspectors found enough staff, safe medicines systems, clean surroundings and suitable plans for emergencies. People received food, healthcare and activities that matched their needs and preferences.
Inspectors saw staff treating people with kindness, dignity and respect. People and relatives were involved in decisions where possible. The home had regular checks, improvement plans and a positive culture focused on person-centred care.
The home was rated Good for Safe, Effective, Caring, Responsive and Well-led. It was also rated Good at the previous inspection, published in January 2016. The report says the service met the characteristics for Good in all five areas.
Staffing and safety
Inspectors found enough staff to meet people's needs and keep them safe. Staffing levels were reviewed and increased when necessary.
“There were enough staff to keep people safe.” from the report
Kind and respectful care
Staff knew people as individuals and used positive language. Inspectors saw warm relationships, laughter and good-humoured conversations.
“Staff clearly respected each person as an individual, supporting them with kindness and good-humour.” from the report
Personalised support
Care plans recorded people's routines, preferences and communication needs. Staff supported activities, choices and meaningful interests.
“People's care plans were detailed, containing information about how they liked to be supported, their daily routines and preferences.” from the report
Strong management checks
The provider checked care and the building regularly. Audits led to action plans showing what needed to be done and who was responsible.
“The provider undertook audits of all aspects of the service to review the quality of care, and identify areas where improvements were needed.” from the report
Feedback process still being developed
minorThe provider had identified the need for a new way for people and relatives to give feedback about care. Ask whether this has now been put in place.
“they had identified the need to create a new feedback process for people and relatives to share their views on the quality of care.” from the report
- 01How many staff are normally on duty in each area, and how do you increase staffing when people's needs change?
- 02How does the electronic medicines system work, and how are staff checked as competent to administer medicines safely?
- 03What dementia care training do staff receive, and how are staff matched to the different support needs in each area?
- 04What has happened to the planned new feedback process for people and relatives?
- 05How are each person's end of life wishes recorded, reviewed and shared with staff and relatives?
This was a comprehensive inspection covering all five key questions, including the care provided and the premises. This explanation was written from the published report of 20 July 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Church Farm Nursing Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- July 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 9 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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75 live-in carers within about an hour of Nottinghamshire
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Most charge £980 to £1,260 a week. 63 can care for a couple. 10 years' experience on average.
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