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What the CQC found at China Cottage Care Home

Goodpublished 31 March 2026, 6 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The latest report, explained

What inspectors found, January 2022

China Cottage Care Home was inspected but not rated; inspectors found strong infection control during a COVID-19 outbreak, with visiting restricted.

This was an announced, targeted inspection on 20 January 2022. Inspectors looked at infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected care.

The home had screening for essential visitors, clear infection control signs, enough protective equipment and regular COVID-19 testing. Staff were using protective equipment correctly, and staff and residents had been fully vaccinated.

Inspectors said they were assured about the home's arrangements for preventing and managing infection, safe admissions, testing, protective equipment, hygiene and visiting. The service was inspected but not rated, so this report does not give a quality rating.

What inspectors praised
  • Visitor screening

    Essential visitors had to complete health screening, have their temperature checked, show a recent lateral flow test and provide vaccination evidence.

    “A robust screening process was in place for all essential visitors to the home.” from the report
  • Protective equipment

    There was plenty of protective equipment, and staff were observed using it correctly.

    “There was a plentiful supply of personal protective equipment (PPE) available. We saw PPE being correctly used by staff.” from the report
  • Testing and vaccination

    The home was carrying out regular COVID-19 testing, and all staff and residents were fully vaccinated at the time of inspection.

    “The home was accessing regular COVID-19 testing for staff and residents. All staff and residents had been fully vaccinated against COVID-19.” from the report
  • Infection control arrangements

    Inspectors were assured about the home's arrangements for preventing and managing infections, including hygiene, social distancing and its infection control policy.

    “We were assured the provider's infection prevention and control policy was up to date.” from the report
What inspectors were concerned about
  • Restricted visiting

    minor

    The home was experiencing a COVID-19 outbreak, so ordinary visits were stopped. Only essential care givers and people visiting someone receiving end-of-life care could visit.

    “At the time of our inspection, the home were experiencing a COVID-19 outbreak and was therefore closed to visitors apart from essential care givers and those visiting people in receipt of end of life care.” from the report
Questions to ask them, based on this report
  1. 01Has the COVID-19 outbreak ended, and what visiting arrangements are currently in place?
  2. 02How are essential visitors screened and what protective equipment must they use?
  3. 03How often are residents and staff currently tested for COVID-19?
  4. 04How are staffing pressures linked to COVID-19 being managed, and have they affected people's care?
  5. 05What ratings did the home receive in its previous full inspection for care, staffing and management?

This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated and the other areas were not covered. This explanation was written from the published report of 29 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, March 2021

Inspected but not rated; inspectors were assured that infection control arrangements were safe and effective.

This was a planned, announced inspection on 4 March 2021. It was a targeted inspection during the coronavirus pandemic, focused on infection prevention and control.

Inspectors found good arrangements for visits, including a screened visiting area, booking system and separate entrance. The home also offered telephone and internet contact. New residents needed a negative COVID-19 test and were isolated for 14 days after admission.

Inspectors were assured that staff used protective equipment safely, had infection control training and regular testing. The overall service was not given a rating, and the Safe question was also inspected but not rated.

What inspectors praised
  • Visitor safety

    The home had a screened visiting area, a separate entrance and a booking system. Other ways to keep in touch were also available.

    “A booking system ensured there was enough time between visits to enable staff to sanitise the area.” from the report
  • Safe admissions

    New residents were admitted using testing and a 14-day period of isolation to reduce the risk of infection spreading.

    “People were not accepted into the service without a negative covid-19 test result.” from the report
  • Protective equipment and testing

    Staff had training in using protective equipment and received regular COVID-19 lateral flow tests. The report also says staff and residents had received their first vaccination.

    “Staff had received online IPC training and additional training provided by the NHS.” from the report
  • Infection control procedures

    Inspectors were assured that the home's infection prevention and control arrangements were up to date and covered visitors, premises, testing and outbreaks.

    “We were assured that the provider's infection prevention and control policy was up to date.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01What infection prevention and control arrangements are in place now, and how have they changed since the inspection?
  2. 02What are the current visiting arrangements, and how are visits managed safely?
  3. 03How are new residents tested and supported during any period of isolation?
  4. 04How often are staff tested and trained in the safe use of protective equipment?
  5. 05What were the home's ratings for caring, effective care, responsiveness and leadership at its last full inspection?

This was a targeted inspection of infection prevention and control under the Safe question; the service was inspected but not rated and the other questions were not assessed. This explanation was written from the published report of 17 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of China Cottage Care Home

4 rated inspections over 5 years: the service has improved, from Inadequate to Good.

  1. January 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at China Cottage Care Home →

  2. March 2021Inspected but not rated
    Safe: Inspected but not rated

    Read what inspectors found at China Cottage Care Home →

  3. July 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. February 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. May 2015Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. December 2014Inadequate
    Safe: InadequateEffective: InadequateCaring: InadequateResponsive: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  7. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. December 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. February 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. December 2010

    Registered with the Care Quality Commission on 31 December 2010.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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