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CQC report explained · a nursing home

What the CQC found at Chilton Croft Nursing Home

Not yet rated

Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Chilton Croft Nursing Home.

The story over the years

Every inspection of Chilton Croft Nursing Home

7 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

  1. March 2023Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. August 2022Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  3. June 2021Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement
  4. August 2018Goodstayed Good
    Safe: GoodWell-led: Requires improvement
  5. September 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. December 2015Inspected but not rated
    Caring: Requires improvement
  7. April 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  8. January 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  9. September 2025

    Registered with the Care Quality Commission on 1 September 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

23 live-in carers within about an hour of Suffolk

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 17 can care for a couple. 7 years' experience on average.

Sithembiso N.
5 reviews
From £1,260 a week, 10 years caring
Based about 15 minutes from Suffolk. Can care for a couple
Alice M.
1 review
From £980 a week, 6 years caring
Based about 24 minutes from Suffolk. Can care for a couple
Mihnea Cosmin P.
1 review
From £1,197 a week, 8 years caring
Based about 47 minutes from Suffolk. Can care for a couple
Deon Z.
1 review
From £1,082 a week, 1 year caring
Based about 50 minutes from Suffolk. Can care for a couple
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
Liz L., about Sithembiso N.
See live-in carers near SuffolkProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.