CQC report explained · a nursing home
What the CQC found at Chestnut Lodge
Rated Inadequate: inspectors found the home performing badly and the CQC has taken enforcement action.
What inspectors found, February 2022
Shakespeare Court Care Home was inspected but not rated; inspectors found strong infection control and safe visiting arrangements.
This was an announced, targeted inspection on 25 January 2022. It looked mainly at infection prevention and control, visiting arrangements and whether COVID-19 staffing pressures affected people.
Inspectors found the home clean and tidy. Staff had suitable infection control training and were observed using personal protective equipment correctly. The home had arrangements for testing, safe admissions, isolation and managing outbreaks.
Visiting was supported through remote calls and safe visits at the home. Inspectors were assured that visiting professionals were checked and that vaccination requirements were being met.
The service was inspected but not rated. Only the Safe question was looked at, and it was also recorded as inspected but not rated. This report does not provide ratings for the other four questions.
Clean surroundings
The home was clean and tidy, with cleaning schedules covering frequently touched areas.
“The service was clean and tidy throughout. There were robust cleaning schedules inclusive of high touch point areas, to promote safe infection control practices.” from the report
Trained staff
Staff had received infection prevention and control training and were observed using PPE correctly.
“Staff had received all appropriate infection prevention and control training.” from the report
Managing outbreaks
The home had used isolation and separation of areas to manage risks from outbreaks.
“The registered manager had managed risks to people from outbreaks through appropriate isolation and separation of areas within the service.” from the report
Supporting visits
The home supported regular visits during the pandemic, including remote video calls and visits on site.
“The registered manager has facilitated visits for people during the pandemic, inclusive of remote video calls and onsite visits safely and regularly.” from the report
Visiting controls
The home had procedures for visits and checked COVID-19 passports for visiting professionals.
“The service had appropriate procedures in place for visiting, including checking of COVID-19 passports for visiting professionals.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing staffing pressures and what effect do they have on people living here?
- 02How do you now manage infection outbreaks, isolation and separation of areas?
- 03What are your current arrangements for family visits and visiting professionals?
- 04How do you make sure staff and visiting professionals meet the current vaccination or exemption requirements?
- 05When will the other four areas of care be assessed or rated?
This was a targeted inspection focused on infection prevention and control, visiting arrangements and COVID-19 staffing pressures; it did not assess the other four key questions. This explanation was written from the published report of 17 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Chestnut Lodge
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not ratedEffective: No published ratingCaring: No published ratingResponsive: No published ratingWell-led: No published rating
- November 2019
Registered with the Care Quality Commission on 6 November 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
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99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.