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CQC report explained · a residential care home

What the CQC found at Chesterton Lodge

Goodpublished 25 February 2025, 19 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The latest report, explained

What inspectors found, February 2022

Chesterton Lodge was inspected but not rated; inspectors found good infection control, visiting arrangements and plans for staffing pressures.

The inspection took place on 18 January 2022 and was announced 24 hours in advance. It was a targeted inspection focused on infection prevention and control, visiting arrangements and the effect of COVID-19 staffing pressures.

Inspectors found good practice. The home followed visiting guidance, used testing and personal protective equipment, kept the environment clean and had enough protective equipment. Staff and residents were regularly tested and had received COVID-19 vaccinations.

The home had a plan to maintain safe staffing during periods of sickness. The service was inspected but not rated, so this report does not give a full quality rating.

What inspectors praised
  • Visiting arrangements

    The home followed government visiting guidance and shared its visiting procedure with relatives. Visitors had their vaccine status checked and completed a lateral flow test before entering.

    “The provider followed government guidance for visiting and had shared their visiting procedure with relatives.” from the report
  • Clean environment

    Inspectors found the environment well maintained and clean. Extra cleaning schedules were being used to reduce the risk of infection spreading.

    “The environment was well maintained and clean. Additional cleaning schedules had been implemented to lower the risk of cross transmission.” from the report
  • Staffing plan

    The provider had a plan to make sure enough staff were available during periods of staff sickness.

    “The provider had a contingency plan in place to ensure their were enough staff available to support people safely during periods of staff sickness.” from the report
  • Protective measures

    Inspectors found enough protective equipment and observed staff wearing it correctly. Staff and residents were regularly tested and had received COVID-19 vaccinations.

    “There was enough PPE available and all staff were observed wearing the correct PPE in line with guidance.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How do you now manage staffing cover when staff are off sick?
  2. 02What visiting arrangements and testing requirements are currently in place?
  3. 03How do you make sure staff and visitors follow your infection prevention and control policy?
  4. 04How often are residents and staff tested, and what happens if someone tests positive?
  5. 05How do you check that there is enough protective equipment and that staff use it correctly?

This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 16 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Chesterton Lodge

Each visit the CQC has published, newest first, back to the day the home was registered.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: No published ratingCaring: No published ratingResponsive: No published ratingWell-led: No published rating

    Read what inspectors found at Chesterton Lodge →

  2. May 2021

    Registered with the Care Quality Commission on 6 May 2021.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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