CQC report explained · a nursing home
What the CQC found at Cherry Blossom Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home was preventing and managing infection risks. They found arrangements for protective equipment, testing, cleaning, social distancing and safe admissions.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, February 2021
Cherry Blossom Care Home was inspected but not rated; inspectors found infection prevention and control measures in place.
This was an unannounced, targeted inspection on 22 January 2021. It looked only at infection prevention and control because of coronavirus outbreaks in care homes.
Inspectors were assured that the home was managing infection risks. This included controls for visitors, social distancing, admissions, protective equipment, testing, cleaning and outbreak management.
The home was not given an overall rating, and Safe was marked “Inspected but not rated”. The report does not rate the other four areas of care.
Entry checks
People entering the building had their temperature checked, completed a health questionnaire and used hand hygiene and protective equipment.
“Any person entering the building had their temperature taken, washed their hands, completed a health questionnaire and wore full personal protective equipment (PPE).” from the report
Clean environment
Inspectors found the building clean and free from clutter. Staff were regularly cleaning frequently touched areas.
“The building was clean and free from clutter.” from the report
Use of PPE
Staff supported people while wearing full protective equipment, whether the person had tested positive or negative for COVID-19.
“People were supported by staff in full PPE, whether that person was COVID-19 positive or negative.” from the report
Testing
Testing arrangements covered people living in the home, visitors and staff.
“Whole home testing was in place for people, visitors and the staff.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current visiting arrangements, including visits in exceptional circumstances?
- 02How are people, visitors and staff tested now?
- 03How do you check that staff are following handwashing, hand hygiene and PPE procedures?
- 04How often are high-touch areas cleaned, and how is this checked?
- 05What arrangements are in place if there is an infection outbreak?
This was a targeted inspection of infection prevention and control under Safe only; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 9 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2020
Cherry Blossom Care Home was rated Good; inspectors found safe, kind and personalised care, but some required incident notifications had not been sent.
This was an unannounced inspection over two days. Inspectors spoke with people living in the home, visitors, staff and health professionals. They also reviewed care plans, medicine records and records about how the home was managed.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safe medicines practice, clean surroundings and care that respected people's choices, privacy and independence.
There was one management shortfall. Notifications about some incidents between people living with dementia had not been sent to the CQC. The report says there were reasonable reasons for this and that the issue had been fully rectified by the inspection.
Enough trained staff
Inspectors found enough staff on duty and said staff had the skills to meet people's needs. People said staff responded quickly when they needed help.
“There were enough staff on duty to support people safely and we saw that they had the skills to meet people's needs.” from the report
Safe medicines practice
Staff had training, gave medicines safely and kept accurate records. Medicines were stored securely.
“Medicines were stored securely, and staff continued to make sure medicines were secure by only administering these to one person at a time.” from the report
Kind and respectful care
People described staff as kind and caring. Staff involved people in decisions, protected their privacy and supported them to remain independent.
“Staff were kind and caring, they involved people in their care and made sure people's privacy was respected.” from the report
Personalised support
Care plans gave staff detailed guidance about people's needs, preferences and changes in health. Activities were offered and communication was adapted for different needs.
“People had care plans in place, which were personalised and written in detail.” from the report
Quality checks
Managers used audits and reviewed complaints, accidents and incidents to identify improvements and reduce the risk of problems happening again.
“Processes to assess and check the quality and safety of the service were completed.” from the report
Incident reporting gap
needs fixingSome notifications about incidents between people living with dementia had not been sent to the CQC. The report says this had been fully rectified by the inspection.
“However, we found that notifications about incidents between people living with dementia had not been sent to us.” from the report
- 01What system is now in place to make sure every incident that must be reported to the CQC is notified on time?
- 02How do you monitor people's food and drink intake, especially when someone is at risk of dehydration or losing weight?
- 03How do you decide staffing levels from people's changing needs, and how quickly can extra staff be provided?
- 04How often will my relative's care plan be reviewed, and how will I be involved if their needs change?
- 05How will you record and support my relative's wishes if they need end of life care?
This was a comprehensive inspection covering all five key questions, with care, the premises and management systems examined; the previous Good ratings were all retained. This explanation was written from the published report of 19 March 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Cherry Blossom Care Home
3 rated inspections over 4 years: the service has held its Good rating throughout.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- March 2015
Registered with the Care Quality Commission on 17 March 2015.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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39 live-in carers within about an hour of Peterborough
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,370 a week. 34 can care for a couple. 11 years' experience on average.
“I honestly feel lucky to have found her and have already booked her for another visit.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.