CQC report explained · a nursing home
What the CQC found at Chegworth Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2021
Chegworth Nursing Home: inspected but not rated; inspectors were assured about infection prevention and COVID-19 safety measures.
This was a targeted inspection on 25 February 2021. It looked at infection prevention and control because of the coronavirus pandemic. The inspection was announced in advance.
Inspectors were assured that visitors, new admissions, testing, personal protective equipment, hygiene and social distancing were being managed safely. They also found that the infection control policy was up to date.
The home had 43 people living there, which was its full registered capacity. It had introduced virtual healthcare appointments, visitor screening, activities and arrangements to support contact with families.
Health information shared
The home introduced new health observation records and shared them with healthcare professionals before appointments. This helped reduce external visits and supported virtual consultations.
“The provider had developed new ways of recording observations about people's health which were shared with healthcare professionals in advance of appointments.” from the report
Visitor safety
Visitors received instructions and were screened on arrival. The home provided handwashing facilities, personal protective equipment and a clear screen for conversations.
“All visitors had to complete a visiting form on arrival, and had their temperature checked.” from the report
Safe admissions
New residents had a COVID-19 swab test before admission and were isolated for 14 days after arriving to reduce the risk of infection spreading.
“People had a COVID-19 swab test within the last 24-48 hours prior to being admitted into the service and they were isolated for 14 days following admission” from the report
Activities and family contact
An activities co-ordinator organised individual and group activities. The home also supported contact through visits in the car park, telephone calls and video calls.
“To ensure the well-being of people the provider had employed an activities co-ordinator who regularly organised individualised and group activities.” from the report
Inspectors raised no specific concerns in this report.
- 01Are the visitor screening, handwashing, personal protective equipment and testing arrangements described in the report still in place?
- 02How are new residents tested and supported during any isolation period after admission?
- 03How do you currently support residents to see or speak with their families when normal visits are not possible?
- 04How often are individual and group activities provided, and how are they tailored to each resident?
- 05How are residents' health observations shared with healthcare professionals before appointments?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not a full inspection and the service was inspected but not rated. This explanation was written from the published report of 11 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, June 2019
Rated Good overall, with Outstanding responsiveness, especially for end of life care.
This was an unannounced inspection on 17 April 2019. Inspectors spoke with people living at the home, relatives, staff, managers and health and social care professionals. They also checked care records, staff files, meeting records and other management records.
The home was rated Good for Safe, Effective, Caring and Well-led. Inspectors found enough trained staff, safe medicines systems, good cleanliness, suitable care planning and kind treatment. People were supported with food, healthcare, activities, faith and personal choices.
The home was rated Outstanding for Responsive. Inspectors found especially strong end of life care, including personalised plans, support for religious and personal wishes, reviews after deaths and support for relatives and staff. The home was rated Good at its previous inspection in 2016, so the overall rating was unchanged.
End of life care
Inspectors found outstanding support for people nearing the end of life. Care plans included personal, cultural and spiritual wishes, and the home reviewed care after each death.
“The service was outstanding at supporting people through end of life care.” from the report
Personalised activities
People were encouraged to choose activities and outings. The home responded to individual interests, including gardening and trips to the seaside.
“The activity coordinator encouraged people to choose the activities they engaged in.” from the report
Kind and respectful staff
Staff knew people well, respected their privacy and supported independence. Inspectors saw caring interactions and people said staff were kind.
“Staff were caring and kind towards people.” from the report
Staffing and training
Inspectors found enough staff on duty and recruitment checks were completed. Staff received training for general care and people's specific needs.
“This meant there were enough staff available to safely and effectively meet people’s needs.” from the report
Learning and improvement
The home had introduced electronic care records and used audits, feedback and incident reviews to identify improvements.
“Since the last inspection the provider has introduced electronic care records.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you record and follow my relative's personal, cultural and spiritual wishes, especially if they need end of life care?
- 02How do you use the dependency tool to make sure staffing levels remain suitable for my relative's needs?
- 03How are electronic care records checked and updated when a person's health or mobility changes?
- 04What activities and outings would be available for my relative, based on their interests and choices?
- 05How would you involve our family in reviewing care and gathering feedback about the service?
This was an unannounced comprehensive inspection covering all five key questions and the overall quality and safety of the service. This explanation was written from the published report of 11 June 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Chegworth Nursing Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- June 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good
- October 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2014
Report published without a new overall rating.
- April 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 13 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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