CQC report explained · a nursing home
What the CQC found at Champion House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Champion House was rated Requires Improvement; inspectors found kind, person-centred care but weaknesses in medicines management and service oversight.
This was the first inspection since the home registered with its current provider. Inspectors visited without warning on 28 February and 3 March 2022. They spoke with people, relatives and staff, observed care, and checked care, medicines, recruitment and management records.
People and relatives generally said they felt safe and were happy with the care. Inspectors found caring staff, personalised care, suitable support with health needs, food and communication, and good involvement in decisions.
Some medicines records were not complete. Records did not always show how much thickener was used in drinks, and the use of prescribed creams was not recorded consistently. Some moving and handling assessments also needed more detail.
The home did not have a CQC-registered manager. Training, supervision records and quality checks were not always up to date or effective. The overall rating was Requires Improvement, with Safe and Well-led also rated Requires Improvement. Effective, Caring and Responsive were rated Good.
Kind and respectful staff
People and relatives gave positive feedback about staff. Inspectors also observed kind and helpful interactions.
“We observed kind and helpful interactions between staff and people.” from the report
Personalised care
Care plans included people's routines, preferences, health conditions and communication needs. Staff were described as knowing people well.
“People received personalised care which responded to their individual needs and choices.” from the report
Good involvement and choice
People, relatives and advocates were involved in care decisions. The home supported choice, independence and communication in ways suited to each person.
“Support provided promoted people's choice and control.” from the report
Health and nutrition support
People were supported to access healthcare and have their nutritional and hydration needs met. Inspectors found that people's health needs were regularly reviewed.
“People's health needs were assessed and regularly reviewed.” from the report
Medicines records
needs fixingRecords did not always show how much thickener was used in drinks for people at risk of choking. Prescribed creams were not recorded consistently, although inspectors found no medication errors, choking incidents or pressure ulcers.
“We found people's records were not always detailed and staff were not recording the number of scoops used to thicken drinks” from the report
Quality checks and management
needs fixingThe home did not have a registered manager. Its own audits had not identified some medicines recording problems, and oversight of training and supervision records was not always effective.
“Management oversight and the quality assurance processes implemented were not always effective.” from the report
Staff training records
needs fixingSome staff training was not up to date, and records of supervision conversations were not always kept as required. The provider told inspectors it planned to address this.
“Staff's training was not always up to date” from the report
Moving and handling details
needs fixingMost moving and handling risk assessments were detailed, but some did not say which sling loops staff should use. The home showed inspectors documents put in place to address this.
“Moving and handling risk assessments were mostly detailed but not all indicated which sling loops should be used.” from the report
- 01How are you now recording the amount of thickener used for each person's drinks?
- 02How are prescribed creams being recorded and checked now?
- 03Is there now a manager registered with the CQC, and who is responsible for the home until that happens?
- 04Have all staff training and supervision records been brought up to date?
- 05What changes have been made to the quality audits so that medicines and staff records are checked effectively?
This was the first comprehensive inspection since the home registered with the new provider and covered all five CQC questions, including infection prevention and control. This explanation was written from the published report of 23 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Champion House
4 rated inspections over 6 years: the service has held its Requires improvement rating throughout.
- March 2022Requires improvementcurrent ratingdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- June 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- February 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- July 2019
Registered with the Care Quality Commission on 31 July 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Leeds
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 89 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Took his time to learn about me read my care plan and to listen to me. great companionship with lots of laughing.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.