CQC report explained · a residential care home
What the CQC found at Cedarwood Lodge (Active Prospects)
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2018
Cedarwood Lodge (Active Prospects) was rated Good; inspectors found safe, kind and personalised care, with a new manager applying to become registered.
Inspectors made an unannounced visit on 29 January 2018. They reviewed care records, staff files and management records. They spoke with people living at the home, a relative, staff and managers. They also observed care, including for people who could not communicate verbally.
The home supported five people with learning and physical disabilities. Inspectors found enough staff, suitable recruitment checks, risk assessments and safe medicines processes. Staff understood people's needs and supported their health, communication, choices, activities and cultural preferences.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. This was unchanged from the previous inspection on 20 October 2015. The home did not have a registered manager at the time, but the current manager was applying for registration.
Enough staff
Inspectors saw a good staff presence and found staffing was arranged around people's needs, including extra support for appointments and social activities.
“There were enough staff on duty to meet people's needs.” from the report
Kind and respectful care
Staff gave people time, choices and support in a sensitive way. Inspectors saw positive interactions and respect for privacy and independence.
“They displayed kindness and understanding toward people and addressed them by their preferred names.” from the report
Personalised support
Care records included communication methods, personal preferences, lifestyles and guidance on how each person should be supported.
“Care records were person centred and included people's views about how they wished to be supported.” from the report
Activities and independence
People were supported with individual and group activities, including cooking, gardening, trips out and holidays.
“People were supported by staff to partake in activities that met their needs.” from the report
Quality checks
The provider carried out audits covering areas such as medicines, safety, infection control, incidents, complaints and care records.
“The provider recognised the importance of regularly monitoring the quality of the service.” from the report
No registered manager in post
needs fixingThe previous registered manager had left in October 2017. The current manager had been in post for three months and was applying to CQC to become registered.
“The home did not have a registered manager in post.” from the report
Gap in people's meetings
minorThe manager had reintroduced meetings for people living at the home, but inspectors noted that no meetings had been held since May 2017 before the meeting on 25 January 2018.
“They told us there had been no meetings held since May 2017.” from the report
- 01What is the current progress of the manager's application to become registered with CQC?
- 02How often are meetings now held for people living at the home, and how are their views acted on?
- 03How will you support my relative to communicate choices if they cannot communicate verbally?
- 04What individual activities, trips and holidays would be suitable for my relative?
- 05How are my relative's health action plan and hospital passport kept up to date?
This was an unannounced inspection of the overall service, covering all five CQC questions and reviewing records, observations and views from people, a relative, staff and managers. This explanation was written from the published report of 5 March 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Cedarwood Lodge (Active Prospects)
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Cedarwood Lodge (Active Prospects) →
- October 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- December 2011
Registered with the Care Quality Commission on 1 December 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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77 live-in carers within about an hour of Surrey
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Most charge £980 to £1,250 a week. 66 can care for a couple. 11 years' experience on average.
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