CQC report explained · a nursing home
What the CQC found at Cedar Court Residential and Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks, fire safety, medicines, staffing, recruitment and infection control were managed safely. People said they felt safe.
- Effective?
- Good
- Staff were trained and supported. People's health, nutrition, consent and contact with health professionals were managed appropriately.
- Caring?
- No published rating
- Caring was not covered by this focused inspection, so no rating was given for this question.
- Responsive?
- Good
- People had personalised care plans and choices. The home supported activities, communication, family contact and end of life decisions.
- Well-led?
- Good
- Inspectors found effective quality checks, clear responsibilities, good teamwork and an open approach to feedback and complaints.
What inspectors found, March 2021
Rated Good; inspectors found safe, effective and person-centred care, with improvements since the previous inspection.
Inspectors visited on 11 December 2020, 17 December 2020 and 21 January 2021. They spoke with people, relatives and staff, observed care, and checked care, medicines, staff and management records.
They found people were safe and happy with their care. Risks, medicines, staffing, infection control and the home were well managed. Staff were trained, people's health needs were supported, and care plans reflected people's needs and choices.
The home had improved from Requires Improvement at the previous inspection. The earlier breaches about safe care and treatment and good governance had been corrected, so the home was no longer in breach. The overall rating was Good.
Safety and medicines
Risks to people and the building were managed, medicines were checked, and inspectors found enough staff to support people safely.
“People's medicines were managed safely by staff who were trained in administering medicines.” from the report
Staff skills and health support
Staff received training and supervision. Health professionals were involved when people needed additional support.
“People's care records showed relevant health care professionals were involved with their care.” from the report
Personalised care
Care plans described people's individual needs and people were supported to make choices and keep control of their care.
“People had personalised electronic care plans. They described the care and support people required to meet their needs.” from the report
Activities and relationships
The home offered activities and helped people stay in contact with relatives and friends during visiting restrictions.
“People took part in activities of their choice, such as bingo and pet therapy.” from the report
Management and improvement
Managers used quality checks, listened to feedback and had made enough progress to correct the earlier regulatory problems.
“There was an effective quality assurance process in place to continually monitor and improve standards in the home.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you continuing to monitor the improvements made after the previous breaches about safe care and good governance?
- 02How often are my relative's personalised care plan and risks reviewed, and how are their choices recorded?
- 03How do you check that there are enough trained staff for people's needs on every shift?
- 04How do you support people to keep in touch with family and take part in activities that suit them?
- 05How will you record and follow my relative's wishes about end of life care?
This was a focused inspection of Safe, Effective, Responsive and Well-led; Caring was not looked at, and ratings for areas not inspected were carried over from the previous comprehensive inspection. This explanation was written from the published report of 13 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Cedar Court Residential and Nursing Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: No published ratingResponsive: GoodWell-led: Good
Read what inspectors found at Cedar Court Residential and Nursing Home →
- January 2021
Registered with the Care Quality Commission on 14 January 2021.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
47 live-in carers within about an hour of County Durham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £960 to £1,210 a week. 42 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.