CQC report explained · a residential care home
What the CQC found at Carr Croft Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection-control arrangements were safe, including the use of protective equipment, testing, visits, admissions and outbreak management. Staffing pressures linked to COVID-19 were discussed, and the provider said measures were in place to reduce the risks.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, February 2022
Carr Croft Care Home: targeted COVID-19 inspection found good infection-control practice, but the service was not rated.
This was an announced, targeted inspection on 08 February 2022. It followed a COVID-19 outbreak and focused on infection prevention and control, including staffing pressures.
Inspectors found the home was clean and tidy. They were assured that staff used protective equipment correctly, people and staff could access testing, visits were managed safely, and the home had an up-to-date infection-control policy.
The service was inspected but not rated. This was not a full inspection of all five areas of care, so the report does not give an overall Good or Requires Improvement rating.
Clean environment
Inspectors found the home clean and tidy, with safety risks relating to visitors assessed and managed.
“The home was clean and tidy. Risks in relation to visitors had been assessed and action taken to ensure the service followed national guidance.” from the report
Protective equipment
Staff had protective equipment, had been trained to use it, and inspectors saw masks being worn correctly.
“We were assured the provider was using PPE effectively and safely. We observed staff wearing masks correctly during our inspection.” from the report
Testing and vaccination
Staff received regular COVID-19 testing and had received vaccinations. The report also says the home was meeting the vaccination requirement then in force.
“All staff had regular testing for COVID-19, and all had received their vaccinations.” from the report
Infection-control systems
The home carried out regular infection-control checks and had a policy that inspectors found up to date and in line with guidance.
“Regular Infection prevention control (IPC) audits were undertaken. The home's infection prevention and control policy were up to date and in line with current guidance.” from the report
Visits and admissions
Inspectors were assured that visits and admissions were being managed safely under the guidance in place at the time.
“The provider was facilitating visits for people living in the home in accordance with the current guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place if COVID-19 or other staffing pressures affect the care provided?
- 02How do you manage visits during an infection outbreak?
- 03How often are infection-prevention and control audits carried out, and what happens when they identify a problem?
- 04How are new admissions assessed and managed during an infection outbreak?
- 05How do you make sure staff and visiting professionals meet the vaccination or exemption requirements that apply?
This was a targeted inspection triggered by a COVID-19 outbreak, focused on infection prevention and control and staffing pressures; it did not rate the other areas of care. This explanation was written from the published report of 24 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Carr Croft Care Home was inspected but not rated; inspectors were assured about infection prevention and control during the COVID-19 pandemic.
This was an announced, targeted inspection on 10 November 2020. It looked only at infection prevention and control measures as part of a national COVID-19 review.
Inspectors were assured that the home used personal protective equipment safely, arranged testing for people and staff, managed visitors and admissions safely, and kept its infection control policy up to date.
The home also checked staff skills in using protective equipment and handwashing. Technology and letters were used to keep links with community and religious groups, supporting people's wellbeing.
The service was inspected but not rated. This means the report gives findings about infection control only, rather than an overall quality rating.
PPE and handwashing checks
The home checked that staff could use protective equipment and follow handwashing procedures correctly.
“The home completed PPE competency checks on all staff to ensure they were competent in PPE and handwashing procedures.” from the report
Regular COVID-19 testing
People living at the home and staff had access to regular COVID-19 tests.
“People and staff had access to regular COVID-19 testing.” from the report
Community links
The home maintained links with community and religious organisations through technology and letters to support people's wellbeing.
“The registered manager had used technology and letter writing to maintain established links with local community groups and religious organisations to enhance people's wellbeing.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now?
- 02How do you check that staff remain competent in using PPE and following handwashing procedures?
- 03How often are people living here and staff tested for infections now?
- 04How do you manage visitors and new admissions safely?
- 05How do you identify and manage any infection outbreak?
This was a targeted inspection of infection prevention and control during the COVID-19 pandemic; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 4 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Carr Croft Care Home
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2020Inspected but not ratedSafe: Inspected but not rated
- December 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2016Goodup from Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- October 2011
Report published without a new overall rating.
- August 2011
Report published without a new overall rating.
- July 2011
Report published without a new overall rating.
- April 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 3 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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