CQC report explained · a residential care home
What the CQC found at Bumblebee Lodge
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, February 2020
Bumblebee Lodge was rated Good in all areas; inspectors found safe, kind and personalised care with strong support for choice and independence.
This was the first planned inspection since the home registered. One inspector spoke with all three people living there, three staff members and a relative. They also reviewed care, medicines, staff and management records.
The inspector found that people were safe, treated with respect and supported to make choices. Staff understood people's communication needs, health needs and preferences. People were supported to develop skills, take part in activities and become more independent.
There were enough suitably recruited staff. Medicines were managed properly, care plans were reviewed and healthcare needs were met. The home was clean, and the manager and provider used audits and action plans to check and improve the service.
The home was rated Good for Safe, Effective, Caring, Responsive and Well-led. This was the home's first inspection, so there was no earlier rating to compare with.
Choice and independence
People were supported to make choices and take positive risks safely. Staff helped them develop skills and become more independent.
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests;” from the report
Personalised support
Care records described people's routines, aspirations and strengths. Staff supported a wide range of activities, including gardening and motor sports.
“Care records contained information about people's preferred routines, aspirations and strengths they could build upon.” from the report
Kind and respectful staff
The inspector saw staff treating people warmly and respecting their privacy, dignity and individual preferences.
“During the inspection we observed the registered manager and staff treated people in a warm and caring manner.” from the report
Staffing and medicines
The home had enough staff, with checks carried out during recruitment. Medicines were administered by trained staff and records were completed appropriately.
“There were enough staff employed to make sure people received the support they needed and wanted.” from the report
Quality oversight
The manager and provider carried out regular checks on areas such as care records, training and people's finances. They created and reviewed action plans when needed.
“The registered manager and provider maintained an overview of the services provided by way of a comprehensive quality assurance system.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you make sure my relative's preferred routines, interests and goals are recorded and reviewed?
- 02How do staff communicate with people who use signs, pictures or other non-verbal ways of communicating?
- 03How do you maintain staffing levels when someone is off sick, and who would provide the cover?
- 04How will my relative be supported to develop independence and take part in activities they enjoy?
- 05How will I and other important people be involved in care planning and best-interest decisions?
This was the first planned comprehensive inspection; the inspector looked at both the care provided and the home premises, and all five key questions were rated. This explanation was written from the published report of 25 February 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Bumblebee Lodge
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2020Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2019
Registered with the Care Quality Commission on 31 January 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
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9 live-in carers within about an hour of Lincolnshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.