CQC report explained · a residential care home
What the CQC found at Bulwell
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Wycar Leys Bulwell was inspected but not rated; inspectors were assured about infection control, visiting arrangements and COVID-19 safety measures.
This was an unannounced, targeted inspection on 9 February 2022. It focused on infection prevention and control, visiting arrangements and whether staffing pressures linked to COVID-19 were affecting the home.
Inspectors were assured that the home was managing infection risks. They saw suitable use of protective equipment, testing before shifts, social distancing, cleaning checks and arrangements to reduce infection risks during visits.
The inspection did not give an overall quality rating. The Safe question was recorded as inspected but not rated, and the other areas of care were not assessed in this visit.
Safer visiting
Visitors entered through a separate route and visits took place in bedrooms or a spare room to reduce contact with other people.
“Visitors had no contact with other residents and minimal contact with care home staff because they were asked to enter the home through a back door.” from the report
PPE and testing
Staff had enough protective equipment and used it correctly. Staff also took a lateral flow test before every shift.
“Staff had ample supplies of PPE and we observed them using it correctly, as per the government's guidance.” from the report
Cleaning checks
Inspectors found the home was clean. Managers carried out infection control audits and made improvements when they found issues.
“The management team performed infection control audits and had made improvements following issues they had identified.” from the report
Health monitoring
People and staff were checked twice daily for signs of a high temperature.
“People and staff were assessed twice daily for the development of a high temperature.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current ratings and findings for caring, effectiveness, responsiveness and leadership, which this inspection did not assess?
- 02How are COVID-19-related staffing pressures affecting staffing levels and care now?
- 03Are staff and visiting professionals still tested and provided with suitable PPE?
- 04How are visits arranged now, and what infection control measures remain in place?
- 05What improvements have followed the infection control audits mentioned in the report?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not assess the other areas of care. This explanation was written from the published report of 23 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2021
Inspected but not rated; inspectors were assured about the home's COVID-19 infection prevention and control arrangements.
This was an announced, targeted inspection on 11 March 2021. It looked only at infection prevention and control during the coronavirus pandemic.
Inspectors found clear arrangements for PPE, hand hygiene, testing, cleaning and limiting movement between areas. They were assured that visitors, people living in the home and staff were protected from infection risks.
The home was inspected but not rated overall. The Safe question was also inspected but not rated, and the other four questions were not covered by this visit.
Clear infection control arrangements
There were separate entrances, PPE stations and hand sanitiser for staff. Staff were also kept in defined areas to reduce movement between homes.
“Staff were allocated to work in one of the three areas which minimised movement across the homes.” from the report
Support for family contact
While visits were restricted, people used social media, photographs and scrap books to keep in touch with their families.
“While visiting was restricted people kept in touch with families using social media, photographs and scrap books.” from the report
Information people could understand
The home adapted information about COVID-19, restrictions and PPE, including using social stories to explain things.
“People were given information about COVID-19, the restrictions and PPE in place, in a format they could understand” from the report
Cleaning and monitoring
Inspectors found the home clean. Managers checked cleaning and PPE use and made improvements after infection control audits.
“The home was clean. Team leaders and the management team performed regular checks on cleaning and staff compliance with PPE.” from the report
Inspectors raised no specific concerns in this report.
- 01How do your current visiting arrangements compare with the visiting room and booking process described in the report?
- 02How do you currently manage staff movement between different areas of the home, including agency staff?
- 03How do you explain infection control rules to people who may not understand social distancing?
- 04What did your infection control audits identify, and what improvements were made after them?
- 05How do you currently manage testing, PPE and infection outbreaks for people living here and staff?
This was a targeted inspection of infection prevention and control under Safe only; it did not assess the other four questions and no ratings were given. This explanation was written from the published report of 10 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Bulwell
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- April 2021Inspected but not ratedSafe: Inspected but not rated
- December 2018GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- September 2017
Registered with the Care Quality Commission on 6 September 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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90 live-in carers within about an hour of Nottingham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,270 a week. 73 can care for a couple. 11 years' experience on average.
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