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CQC report explained · a nursing home

What the CQC found at Brook House

Goodpublished 21 December 2019, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Brook House.

The story over the years

Every inspection of Brook House

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. December 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. June 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. March 2016Requires improvement
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Requires improvement
  4. November 2021

    Registered with the Care Quality Commission on 5 November 2021.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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This home

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Care at home

89 live-in carers within about an hour of Buckinghamshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,300 a week. 79 can care for a couple. 13 years' experience on average.

Loritha C.
4 reviews
From £1,330 a week, 22 years caring
Based about 19 minutes from Buckinghamshire. Can care for a couple
Peter W.
3 reviews
From £1,372 a week, 18 years caring
Based about 25 minutes from Buckinghamshire. Can care for a couple
Jaroslava P.
1 review
From £1,295 a week, 15 years caring
Based about 35 minutes from Buckinghamshire. Can care for a couple
Monicah D.
3 reviews
From £1,155 a week, 14 years caring
Based about 39 minutes from Buckinghamshire. Can care for a couple
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
Bridget S., about Nyarai N.
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Lucy D., about Loritha C.
See live-in carers near BuckinghamshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.