CQC report explained · a residential care home
What the CQC found at Bronte View
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2018
Three Sisters & Bronte View rated Good; inspectors found safe, caring support with some legal authorisation records needing attention.
Inspectors visited unannounced on 30 January and 2 February 2018. They spoke with people using the home, relatives, staff and health professionals. They also checked medicines, care records, staff files, training records and quality checks.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. People said they felt safe and were happy with the support. Inspectors found that staff knew people well, supported independence and provided a wide range of activities.
The inspection found that some Deprivation of Liberty Safeguards authorisations had expired while new applications were awaiting approval. There was also one incomplete mental capacity process, which the manager completed during the inspection. The overall Good rating stayed the same as at the previous inspection in May 2016.
People felt safe
People and relatives told inspectors they felt safe and had confidence in the support provided.
“People who lived at the home were happy with the support they received and told us they felt safe.” from the report
Kind and respectful staff
Staff knew people well and supported them calmly, respectfully and patiently.
“We observed people leaving and returning from various activities and we saw that people were treated with respect and dignity.” from the report
Independence and activities
People were supported to develop daily living skills, join community activities and work towards more independent living.
“People were supported to engage in activities outside the service to help ensure they were part of the community.” from the report
Safe medicines and staffing
Inspectors found that medicines were managed safely and staffing levels met people's care and support needs.
“Medicines continued to be managed safely.” from the report
Detailed care planning
Care records included people's preferences, health needs, goals and the support they required.
“Care records were detailed and person centre.” from the report
Expired legal authorisations
seriousSome Deprivation of Liberty Safeguards had expired while new applications were awaiting authorisation. Inspectors noted that one renewal had been submitted late, although tracking arrangements had been improved.
“Due to the backlog from the local authority and the late renewal submission from the service there were currently no DoLS in place since these had now expired.” from the report
One incomplete decision record
needs fixingOn the first inspection day, the mental capacity and best-interests process for one person's behavioural plan was not complete. The manager acted immediately and it was completed by the second day.
“The process had not been fully completed for one person living at Bronte View on day one of our inspection regarding their behavioural plan.” from the report
More analysis of quality information
minorQuality checks were in place, but the manager agreed that further analysis would help identify and reduce risks to people's health, safety and welfare.
“The registered manager at Bronte View agreed further analysis would be of benefit to help them mitigate risks to people's health, safety and welfare.” from the report
- 01How do you now track Deprivation of Liberty Safeguards applications and expiry dates?
- 02What happens if an authorisation expires before a new application is approved?
- 03How are mental capacity assessments and best-interests decisions checked for completeness?
- 04What activities and life skills would you support my relative to work towards?
- 05How have you acted on the need for further analysis of quality and risk information?
This was an unannounced inspection covering all five CQC areas, and the Good ratings in each area remained unchanged from May 2016. This explanation was written from the published report of 16 March 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Bronte View
2 rated inspections over 2 years: the service has held its Good rating throughout.
- March 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2014
Report published without a new overall rating.
- July 2014
Registered with the Care Quality Commission on 7 July 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.