CQC report explained · a residential care home
What the CQC found at Brighton Lodge
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, October 2018
Rated Good; inspectors found safe, kind and personalised care, with end of life planning still being developed.
This was an unannounced inspection on 21 and 22 August 2018. It was the first inspection since the change of ownership and registration. Inspectors spoke with people, staff and the registered manager, observed care, followed one person's care pathway and checked records.
The home supported eight people with learning disabilities, although it could support up to nine. Inspectors found suitable staffing, safe medicines practice, trained staff, clean surroundings and good support with food, health care and daily choices.
People were treated with kindness and respect. Their support plans gave staff detailed guidance about communication, personal care and anxiety. The overall rating, and all five question ratings, were Good.
Safe staffing and medicines
Staffing was adjusted to people's needs, including one-to-one support. Medicines were handled by trained staff and records were accurate.
“Medicines were stored safely and accurate records were kept showing people received their medicines as prescribed.” from the report
Personalised support
People helped create their support plans. These gave staff clear guidance about personal care, communication and early signs of anxiety.
“Support plans gave staff detailed guidance around personal care, communication needs and individual signs that people were becoming anxious.” from the report
Kind and respectful care
Staff knew people well and supported their communication, choices, privacy and dignity.
“People were treated with kindness, respect and compassion and during the inspection we observed staff interacting positively with people.” from the report
Choice and activities
People chose activities and helped decide menus and themes for the week. They were supported to maintain relationships with friends and relatives.
“People undertook a range of activities of their choosing.” from the report
Positive management
Inspectors found an open culture and a management team that involved people in running the home and used audits to review care.
“We observed a positive culture which was open and inclusive and put people at the heart of the service.” from the report
End of life planning was developing
minorThe registered manager had started work on end of life care planning. Families had found these discussions difficult, and the manager was researching better ways to involve people.
“The registered manager told us how they had started to look at end of life care planning.” from the report
- 01How are people and their families now involved in end of life care planning?
- 02How do you check that daily records accurately show the care and activities people received?
- 03How do you make sure staffing remains sufficient when people stay at home or need one-to-one support?
- 04How are support plans updated when a person's communication, health or anxiety needs change?
- 05What progress has been made with the development plan to modernise and maintain the home?
This was an unannounced inspection of the overall service, covering all five key questions and the care provided as well as the premises. This explanation was written from the published report of 5 October 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Brighton Lodge
Each visit the CQC has published, newest first, back to the day the home was registered.
- October 2018Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2017
Registered with the Care Quality Commission on 8 June 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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26 live-in carers within about an hour of Hampshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 23 can care for a couple. 14 years' experience on average.
“I cannot recommend Prisca highly enough, she is one in a million.”
“He stayed with her throughout the pandemic, refusing to visit his own family, who lived nearby, to reduce the risk of infection.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.