CQC report explained · a residential care home
What the CQC found at Briery Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People had risk assessments and plans to keep them safe. Staff were safely recruited, there were enough staff, medicines were recorded accurately, and the home was clean.
- Effective?
- Good
- People received care from trained staff who understood their needs. They had choices about food and drinks, access to health professionals, and support that followed the Mental Capacity Act.
- Caring?
- Good
- Staff were kind and knew people well. People were supported to make choices, communicate, maintain independence, and have their privacy and dignity respected.
- Responsive?
- Good
- Care plans included people's preferences and communication needs. People were supported to enjoy activities, keep their interests and go into the community, and there was an accessible complaints process.
- Well-led?
- Good
- The home had effective checks on care, medicines and incidents. People, relatives and staff had opportunities to give feedback, and managers used incidents and people's successes to improve support.
What inspectors found, April 2019
Rated Good in every area; inspectors found safe, kind and person-centred care with no breaches reported.
The inspection was unannounced and took place on 12 March 2019. One inspector spoke with people and staff, observed care, and checked care records, medicines records, incident reports and quality checks.
The home provided personal and nursing care for six people with learning disabilities. Inspectors found people were safe, supported by trained staff, treated with kindness and involved in choices about their care.
The home was rated Good for Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating as at the previous inspection, published on 8 July 2016.
Medicines managed safely
Inspectors found that people received their medicines as prescribed and that records were accurate. Staff had training and their competence was checked.
“People received their medicines as prescribed and records confirmed this.” from the report
Kind and respectful staff
Staff understood people well and treated them with kindness, dignity and respect. They checked that people were happy and supported their choices.
“People were supported by kind and caring staff.” from the report
Choice and independence
People were encouraged to make choices, help with everyday tasks and prepare meals. Their communication needs were recorded and supported.
“People were supported to make choices.” from the report
Activities and community life
People were supported to do things they enjoyed, attend activities and spend time in the community.
“We saw people were supported to maintain their individual interests and have time in the community supported by staff.” from the report
Effective oversight
Managers checked care, reviewed incidents and involved people, relatives and staff in discussions about the home.
“There were systems to monitor the quality of care which were effective.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you continue to check that medicines are given as prescribed and records remain accurate?
- 02How will you involve my relative in decisions about their care and support their communication needs?
- 03What activities and community visits could my relative take part in?
- 04How would you respond if my relative or our family wanted to make a complaint?
- 05How are care plans and risk assessments reviewed when a person's needs change?
This was an unannounced scheduled inspection of the overall service, covering Safe, Effective, Caring, Responsive and Well-led, including both the premises and care provided. This explanation was written from the published report of 17 April 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Briery Lodge
2 rated inspections over 3 years: the service has held its Good rating throughout.
- April 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015
Registered with the Care Quality Commission on 30 July 2015.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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57 live-in carers within about an hour of Shropshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £960 to £1,230 a week. 52 can care for a couple. 9 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.