CQC report explained · a nursing home
What the CQC found at Bradbury Wing - Care Home with Nursing Physical Disabilities
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Bradbury Wing - Care Home with Nursing Physical Disabilities was inspected but not rated; inspectors found good infection control and measures to manage staffing pressures.
This was a targeted inspection on 22 February 2022. Inspectors checked infection prevention and control, visiting arrangements, and whether staffing pressures linked to COVID-19 were affecting people.
The home was meeting the infection control measures inspectors checked. This included safe use of protective equipment, testing, cleaning, social distancing, admissions, visits and managing outbreaks.
The home was inspected but not rated. The report gives no overall quality rating and does not assess all five areas of care.
Infection control
Inspectors were assured that the home had effective arrangements to prevent and manage infection. They found the infection prevention and control policy was up to date.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Visiting and family contact
The home had adapted its space to support visits and had helped people keep in touch with loved ones when in-person visits were not possible.
“The registered manager had repurposed a day centre area to safely facilitate more visits earlier in the pandemic.” from the report
Staffing continuity
The report says staff worked to provide consistent care and reduce reliance on agency staff. The home also had measures to manage COVID-19-related staffing pressures.
“Staff worked hard to provide high levels of continuity of care and to minimise the use of agency staff.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place if COVID-19 or other illness creates staffing pressures?
- 02How are visits arranged now, and what happens if infection risks affect visiting?
- 03How does the home make sure protective equipment is used safely and that staff and residents can access testing?
- 04What arrangements are in place to prevent and manage an infection outbreak?
- 05How much agency staff is currently being used, and how is continuity of care maintained?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated and the other care areas were not assessed. This explanation was written from the published report of 12 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2017
Rated Outstanding; inspectors found highly personalised care, strong health support and excellent leadership, with one issue about medicine storage temperatures dealt with during the visit.
The CQC visited the home without warning on 5 July 2017. Inspectors spoke with people, relatives, staff and health professionals. They observed care and checked care plans, medicine records, staff files and other records.
The home supported 20 adults with physical disabilities and nursing needs. Inspectors found kind and respectful care, enough staff, good safety systems and care plans that reflected people's wishes. Health professionals worked closely with the home, and staff were well trained and supported.
The home was rated Outstanding overall. It was rated Good for Safe and Caring, and Outstanding for Effective, Responsive and Well-led. It had previously been rated Good in July 2014.
Inspectors found that some medicine storage temperatures were too warm. The manager took immediate action and created an insulated temperature-controlled jacket, which reduced the temperature.
Personalised care
Care plans included people's routines, preferences, communication methods and emotional needs. Staff knew people well and adapted support to each person.
“We saw people consistently received person centred care.” from the report
Health support
The home worked closely with health professionals and supported people to attend health checks and appointments. Inspectors found this helped promote health and wellbeing.
“People experienced a high level of care and support that promoted their health and wellbeing.” from the report
Respect and dignity
Staff were patient, respectful and discreet. They supported choice, privacy and independence during everyday care.
“Staff promoted independence, dignity and choice at all times.” from the report
Activities and independence
People were supported to take part in activities, outings, holidays and community events that mattered to them.
“People were provided with numerous opportunities to take part in a varied range of stimulating activities of their choice inside and outside the service.” from the report
Strong oversight
The home used regular checks across care, medicines, infection control, the environment and health and safety. Any identified improvements were recorded in action plans.
“Quality assurance checks were instrumental in driving standards of care to an outstanding level.” from the report
Medicine storage temperatures
needs fixingSome medicine storage temperatures were above the expected safe range. The manager acted immediately and developed an insulated temperature-controlled jacket that reduced the temperature.
“We noted that some temperatures were too warm.” from the report
- 01How are medicine storage temperatures checked and recorded now?
- 02What staffing levels are normally provided during the day, evening and night?
- 03How would you support my relative to communicate choices and decisions about their care?
- 04What activities, outings and community opportunities are currently available?
- 05How are families involved in care planning and in meetings about health or end-of-life care?
This was an unannounced inspection covering all five CQC question areas, with observations, discussions and checks of care, medicine, staffing and management records. This explanation was written from the published report of 3 November 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Bradbury Wing - Care Home with Nursing Physical Disabilities
2 rated inspections over 3 years: the service has improved, from Good to Outstanding.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Bradbury Wing - Care Home with Nursing Physical Disabilities →
- November 2017Outstandingup from GoodSafe: GoodEffective: OutstandingCaring: GoodResponsive: OutstandingWell-led: Outstanding
Read what inspectors found at Bradbury Wing - Care Home with Nursing Physical Disabilities →
- December 2014GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 12 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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36 live-in carers within about an hour of Newcastle upon Tyne
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,160 a week. 30 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.