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CQC report explained · a residential care home

What the CQC found at Blueberry Close

Requires improvementpublished 3 November 2023, 2 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Blueberry Close.

The story over the years

Every inspection of Blueberry Close

5 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. November 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  2. February 2020Goodstayed Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  3. September 2017Goodstayed Good
    Safe: GoodWell-led: Good
  4. August 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. December 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. December 2025

    Registered with the Care Quality Commission on 8 December 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

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What to check when you visit

Care at home

At least 100 live-in carers within about an hour of Redbridge

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,210 a week. 75 can care for a couple. 10 years' experience on average.

George G.
1 review
From £1,120 a week, 16 years caring
Based about 5 minutes from Redbridge. Can care for a couple
Charity N.
2 reviews
From £945 a week, 20 years caring
Based about 14 minutes from Redbridge
Margery N.
1 review
From £1,120 a week, 25 years caring
Based about 14 minutes from Redbridge. Can care for a couple
Shamillah S.
1 review
From £1,260 a week, 17 years caring
Based about 17 minutes from Redbridge
“Sidonia is a first class live-in carer whose dedication and thoughtfulness made her stay a happy experience.”
Martin B., about Sidonia M.
“Charity would take Nan on holidays day trips and shopping adventures”
Bateman S., about Charity N.
See live-in carers near RedbridgeProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.